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IHG Hotels & Resorts/Controversies

IHG Hotels & Resorts controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2017Living-wage commitment criticism
  2. 2012Online travel-agent discounting investigation
  3. 2012VAT inclusion in advertised prices

  1. 2017

    Living-wage commitment criticism

    London mayor Sadiq Khan publicly accused IHG of failing to meet a commitment to pay the living wage.

    Source

  2. 2012

    Online travel-agent discounting investigation

    The UK Office of Fair Trading alleged that IHG had breached competition law by preventing online travel agents from discounting room-only accommodation prices. IHG agreed in February 2014 to discontinue the practice.

    Source

  3. 2012

    VAT inclusion in advertised prices

    The UK Advertising Standards Authority warned IHG that advertised prices should include VAT. A later Which? report stated that the issue had continued.

    Source