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Fitbit/Controversies

Fitbit controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026Google Health AI coach reported to hallucinate workouts and health data
  2. 2025Civil penalty related to Ionic reporting
  3. 2022Ionic overheating recall
  4. 2014Force skin-irritation recall
  5. 2011Public-by-default activity data
  1. 2026

    Google Health AI coach reported to hallucinate workouts and health data

    Issue disclosure

    Fitbit users reported that Google's redesigned Google Health app and its premium AI Health Coach hallucinated workouts and health data. According to the reports, this included fabricated workout summaries, incorrect exercise numbers, and false sleep tracking. The issue prompted complaints on social media and subscription cancellations.

    Source excerpt

    • users are noticing that it seems to be prone to hallucinating workouts that simply did not happen.
    • People have reported Google Health giving them “wildly incorrect” exercise numbers, mistaking walking or even folding laundry for swimming workouts, imagining 5am runs and house moves that never occurred, and more.
    • it’s clear that something is going wrong with Google Health for a lot of users, and it’s leaving them exasperated and ending their AI subscriptions.
    Source
  2. 2025

    Civil penalty related to Ionic reporting

    The U.S. Consumer Product Safety Commission announced a civil penalty concerning Fitbit’s reporting of the Ionic burn hazard.

    Source
  3. 2022

    Ionic overheating recall

    Fitbit recalled approximately 1.7 million Ionic smartwatches after battery overheating reports, including reports of second- and third-degree burns.

    Source
  4. 2014

    Force skin-irritation recall

    Fitbit worked with the U.S. Consumer Product Safety Commission to recall the Force after reports of allergic reactions, skin irritation, and blistering.

    Source
  5. 2011

    Public-by-default activity data

    Users and commentators criticized Fitbit settings that exposed manually entered activity records publicly unless users changed their privacy preferences. Fitbit responded by making the information private by default.

    Source