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Fami Locker

Fami Locker is FamilyMart’s parcel-locker service in Japan, enabling customers to send and collect parcels at participating stores.

Last updated September 25, 2026

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Overview

Fami Locker is a parcel-locker service provided by FamilyMart in Japan. It is presented as a way for customers to send and receive parcels at a time that suits them, using lockers installed at participating FamilyMart stores. FamilyMart’s service page describes the process as simple and says customers can generally complete procedures by scanning a two-dimensional code; some services also allow number entry. For sending, customers first arrange a shipment through a participating provider’s website or app, then complete the locker procedure at the store. The listed sending options include services associated with Mercari, Yahoo! Flea Market, Yahoo! Auctions, Rakuten Rakuma, Yamato Transport and Japan Post. For collection, the page lists Amazon, Yamato Transport, Japan Post and Sagawa Express. Availability and handling conditions vary by provider and parcel type; the page also notes that some parcels are excluded from particular options. Fami Locker is therefore a FamilyMart-branded service connecting convenience-store locations with participating shipping and marketplace services, rather than a standalone parcel carrier. The official page provides a store locator and store availability information. It does not establish a launch date, ownership details beyond its association with FamilyMart, or an exact count of installed lockers.

History

Fami Locker is identified in the supplied reference material as a parcel-locker service provided by FamilyMart in Japan. The available official information describes its operating model and participating services but does not give a founding or launch date, so a dated corporate history cannot be established from these sources. The service is intended to let customers send or receive parcels at participating FamilyMart locations. For sending, customers use a participating provider’s website or app to make the shipment arrangements before visiting the locker. At the locker, they scan a two-dimensional code or, for some services, enter a number, follow the on-screen instructions, print and attach a label where required, and place the parcel in the locker. FamilyMart’s page explains that certain services have specific handling conditions, including collection timing for some Japan Post parcels, and directs customers to service-specific instructions. For collection, customers use a code supplied by the participating provider or enter a collection number. The official page lists Amazon, Yamato Transport, Japan Post and Sagawa Express as collection-related providers. It lists Mercari, Yahoo! Flea Market, Yahoo! Auctions, Rakuten Rakuma, Yamato Transport and Japan Post among the sending options. These lists describe the services shown on the page; they do not establish that every service is available at every location or for every parcel. The official FamilyMart page provides links to a list of locations with lockers and to store-by-store availability information. A separate FamilyMart company page describes the wider convenience-store chain as operating in Japan and overseas, but the supplied evidence does not specify the geographic reach or deployment scale of Fami Locker beyond its identification as a service in Japan. The sources also do not identify a separate company, independent owner, service founder, executive team, launch milestone, or specific marketing campaign for Fami Locker. Accordingly, the supported account is that it is a current FamilyMart-associated convenience-store parcel service in Japan, with its detailed availability and operating conditions dependent on the participating provider and store.

Products and positioning

A convenient, self-service parcel handoff option integrated with FamilyMart stores and multiple participating delivery and marketplace services.

  • Parcel sending

    Customers arrange shipments through a participating provider’s website or app and complete the locker procedure at a participating FamilyMart store.

  • Parcel collection

    Customers collect parcels held in the locker using a provider-issued two-dimensional code or, for some services, a collection number.

Sources5 sources

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