Cracker Barrel Old Country Store
Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2020
Cracker Barrel responds to concern over East Windsor decoration
Company response
Cracker Barrel Old Country Store addressed a customer concern about a ceiling decoration at its East Windsor restaurant that appeared to resemble a noose. The chain apologized and clarified that the item was a wrapped cord on an antique soldering iron. The company said the decoration should not have been displayed in that way and stated that it had been removed.
Cracker Barrel apologized after a customer reported a ceiling decoration at its East Windsor restaurant that appeared to resemble a noose. The chain clarified that it was a wrapped cord on an antique soldering iron, said it should not have been displayed in that way, and stated that it had been removed.
Company response
Apology — Cracker Barrel
Cracker Barrel has issued an apology after a customer at a Connecticut location spotted what appeared to be “nooses on the ceiling.”
Clarification — Cracker Barrel
The restaurant chain later clarified that the “noose” was just the wrapped cord that was attached to one of the location’s décor items
Remediation — Cracker Barrel
The restaurant added that the item had since been removed.
Source excerpt
In a statement shared with Fox News on Wednesday morning, the restaurant chain reiterated that the item should have never been displayed in such a way.
Cracker Barrel has issued an apology after a customer at a Connecticut location spotted what appeared to be “nooses on the ceiling.”
The restaurant added that the item had since been removed.
2013
Trademark dispute with Kraft Foods
Kraft Foods, which marketed cheese under the Cracker Barrel name, brought a trademark-infringement lawsuit involving Cracker Barrel's licensed grocery products. Cracker Barrel's grocery products were subsequently sold under the name CB Old Country Store.
2000
Civil-rights lawsuits and Department of Justice investigation
The company became the subject of civil-rights lawsuits and a U.S. Department of Justice investigation involving allegations of racial discrimination. The matters were settled, and the company subsequently emphasized changes to policies and public-facing practices.
1990
LGBT employment-policy controversy
Cracker Barrel faced public and shareholder criticism after adopting a policy that affected gay employees. The company later reversed the policy in response to backlash.