ConsertaSmart

ConsertaSmart is a Brazilian retail and service chain focused on the repair of consumer electronics, from smartphones and notebooks to televisions and small appliances. According to its official website, the network operates more than 750 stores and positions itself as the number one repair network in Latin America. Its core promise is fast, transparent service: customers can get an on-the-spot quote and a real warranty, with the company stating that it handles over 1,500 repairs per day across the network and has repaired more than 2,225,058 devices in total. Beyond repair, ConsertaSmart sells accessories and devices. Its stores and online channel offer phone cases, 3D screen protectors, chargers, cables and headphones, as well as new and certified pre-owned phones with warranty and traceable origin. The company also provides protection services such as on-the-spot screen protector application, insurance and device protection plans. This combination of repair, retail and protection services makes it a one-stop shop for consumers' electronic devices. The range of products it services is broad. The website lists mobile phones, tablets, smartwatches, notebooks, desktop PCs, TVs, video game consoles, small appliances, microwaves, vacuum cleaners and robot vacuums, coffee makers, grills and sandwich makers, blenders, mixers, fans, home appliances, air fryers, ovens, wine coolers, water purifiers and electric scooters. The most common repair issues are screen damage (35%), charging problems (24%), devices that will not turn on (21%), battery issues (14%) and water damage (5%). ConsertaSmart serves major brands including Samsung, Apple, Motorola, Xiaomi, Philco, LG, Sony, Dell, Philips, Multilaser, Garmin, Lenovo, Nespresso, Black+Decker, Oster, TCL, Polishop, Britânia, Mondial, Arno, Philips Walita, Electrolux, Wap and Três Corações. The company presents itself as a network with real warranty and a high satisfaction score of 4.9 stars, emphasizing convenience through a nearby store and instant quotes. Its business model is built on a large physical footprint combined with online sales and service, targeting the large Brazilian market for electronics maintenance and accessories.

ConsertaSmart is a Brazilian company that has grown into a large repair and retail network for consumer electronics. While the exact founding date is not provided in the available evidence, its official website describes a network of more than 750 stores and positions it as the number one repair chain in Latin America. The company has built its brand around accessible, fast and warranted repair services, handling over 1,500 repairs per day and having repaired more than 2,225,058 devices across its network. The business model combines physical stores with online sales and service. Customers can request an instant quote and receive a real warranty, a key differentiator in the informal repair market. Over time, ConsertaSmart expanded beyond mobile phones to cover a wide range of electronics, including notebooks, tablets, smartwatches, TVs, video game consoles, small appliances and even electric scooters. It also added retail of accessories and devices, such as phone cases, screen protectors, chargers, cables, headphones, and new or certified pre-owned phones, as well as protection services like insurance and protection plans. The company serves major brands such as Samsung, Apple, Motorola, Xiaomi, LG, Sony, Dell, Lenovo, Philips, and many others, indicating partnerships or technical capability across a broad spectrum of manufacturers. Its most common repairs are screen replacements (35%), charging issues (24%), devices that won't turn on (21%), battery problems (14%) and water damage (5%). With a satisfaction score of 4.9 stars, ConsertaSmart emphasizes customer trust and convenience, aiming to be the go-to destination for electronics repair and accessories in Brazil.

Latin America's number one repair network, offering fast, warranted repair services and device retail in a convenient store network.

• Smartphone repair

  Repair services for mobile phones, including screen, battery, charging and water damage issues.

• Notebook repair

  Repair services for laptops and notebooks.

• TV repair

  Repair services for televisions.

• Appliance repair

  Repair services for home appliances such as microwaves, vacuum cleaners, coffee makers, blenders, fans, air fryers, ovens, wine coolers and water purifiers.

• Accessories

  Retail of phone cases, 3D screen protectors, chargers, cables and headphones.

• Devices

  Sale of new and certified pre-owned phones with warranty and traceable origin.

• Protection services

  On-the-spot screen protector application, insurance and device protection plans.

1. 1Conserta Smart — conserto, acessórios e aparelhos em +750 lojasconsertasmart.com
2. 2ConsertaSmart - Wikidatawikidata.org