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ComXo

ComXo is a UK-based provider of outsourced switchboard, rapid response and workplace helpline services for professional services firms.

Last updated September 28, 2026

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Overview

ComXo is a British business communications company specialising in outsourced switchboard services, rapid response lines, workplace helplines and room and desk booking solutions. According to its official website, the company combines innovative technology with a multilingual team based in Windsor to deliver what it describes as exceptional client experiences during every call and communication. Its services are aimed primarily at professional services firms, including legal and financial organisations, and it positions itself as handling high-value and high-risk calls rather than simply high volumes. The company states that it has over 36 years of experience in the sector and has won 12 Switchboard of the Year awards. It reports being trusted by 31 of the top 100 global firms, with clients including Atkins Réalis, The Crown Estate, Taylor Wessing (now Winston Taylor), Shearman & Sterling, Farrer & Co LLP and Dentons LLP. ComXo's core offerings include outsourced switchboard services, out-of-hours switchboard, rapid response lines for emergency and critical calls, workplace helplines and helpdesk services, and meeting room and desk booking with data analytics. It also provides a switchboard cost calculator to help organisations understand the hidden costs of running an in-house switchboard. ComXo was founded by Andrew Try, who remains associated with the company and appears in its materials explaining its values and approach. The company's values are described as the four 'Ps' — politeness, personality, professionalism and partnership — which guide its client interactions. Its team is multilingual and based in Windsor, United Kingdom, and the company serves clients globally, handling calls at any time from anywhere in the world. ComXo works with business partners in the legal and professional services sector, including real estate, technology and specialist business solution providers. ComXo is a private company. Its official website highlights metrics such as a +86 NPS score, a 4.4-second average call answer time, £579m in new business captured in a year, and 76,000 sales calls filtered out in a year, illustrating its focus on measurable client outcomes. The company continues to operate as a specialist provider of managed communication services for professional services organisations.

History

ComXo is a British company that has operated in the business communications sector for over three decades. According to its official website, it has over 36 years of experience in providing switchboard and business support services. The company was founded by Andrew Try, who remains associated with the business and appears in its materials explaining its values and approach. Its headquarters and operations are based in Windsor, United Kingdom, where its multilingual team handles calls for clients. Over the years, ComXo has specialised in serving professional services firms, particularly legal and financial organisations in the City of London and globally. It states that it has handled the most complex calls and business escalations for top City professional service firms for over 36 years, positioning itself as a provider that confidently handles high-value and high-risk calls rather than focusing on high volumes. The company has won 12 Switchboard of the Year awards and reports being trusted by 31 of the top 100 global firms. ComXo's service portfolio has evolved to include outsourced switchboard services, out-of-hours switchboard, rapid response lines for emergency and critical calls, workplace helplines and helpdesk services, and room and desk booking with data analytics. It also offers a switchboard cost calculator to help organisations assess the hidden costs of running an in-house switchboard. The company works with business partners in the legal and professional services sector, including real estate, technology and specialist business solution providers. ComXo's clients have included Atkins Réalis, The Crown Estate, Taylor Wessing (now Winston Taylor), Shearman & Sterling, Farrer & Co LLP and Dentons LLP. Testimonials on its website highlight outcomes such as reduced costs and enhanced service levels. The company continues to operate as a private, independent specialist in managed communication services, with a focus on combining innovative technology and personal expertise to deliver exceptional client experiences.

  • ComXo founded by Andrew Try; company has since accumulated over 36 years of experience in switchboard and business support services.

  • ComXo wins 12 Switchboard of the Year awards.

  • ComXo reports being trusted by 31 of the top 100 global firms.

Products and positioning

Specialist provider of high-value, high-risk outsourced switchboard and managed communication services for professional services firms, combining technology with a multilingual team to enhance client brand and reputation.

  • Switchboard Services

    Outsourced switchboard services to reduce overheads, enhance client experience and gain insights to drive continuous improvement of client engagement and employee productivity.

  • Rapid Response Lines

    Deliver an immediate and managed response to emergency and critical calls, ensuring fast escalations and first call resolution.

  • Workplace Helplines

    Drive employee productivity and boost engagement with dynamic and responsive helplines and helpdesk services.

  • Room & Desk booking

    Make meeting room management and space utilisation fast and easy. Use data collection and analytics to drive efficiencies and cost savings.

  • Switchboard cost calculator

    A calculator to see how much a switchboard is actually costing each year, highlighting hidden costs.

Sources5 sources

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