Comarch

Comarch is a Polish multinational software company and systems integrator headquartered in Kraków. Founded in 1993 by computer scientist and AGH University of Science and Technology lecturer Janusz Filipiak, the company developed from a Kraków technology venture into an international provider of sector-specific enterprise software, cloud services, managed services, and IT consulting. Its name is derived from the expression “computer architecture.” The company serves telecommunications operators, financial institutions, retailers, manufacturers, service companies, healthcare organizations, and public administrations. Its portfolio covers enterprise resource planning, customer relationship management, electronic data interchange, electronic invoicing, billing, loyalty management, business intelligence, cybersecurity, IT architecture, outsourcing, cloud computing, electronic communications, and sector-specific operational systems. Comarch is particularly associated with the integration and management of business documents and data, including B2B and B2G compliance processes in more than 60 countries. Comarch’s communications business supplies business-support and operational-support systems for telecommunications and other communications infrastructure. These solutions address billing, charging, customer management, network operations, service orchestration, and related processes. The company has reported customers and deployments involving international operators including Deutsche Telekom, Vodafone, Orange, e&, KPN, du, and LG U+. Another important area is electronic invoicing and EDI. Comarch operates as a Peppol Access Point and connects customers with national tax and e-invoicing environments such as Poland’s KSeF, France’s Chorus Pro, and Italy’s SDI. These services are intended to automate document exchange, tax compliance, procurement, and supply-chain processes for retail, manufacturing, and other sectors. The group also develops loyalty and engagement technology for telecommunications, retail, financial services, and travel. Its loyalty capabilities combine customer data, campaign management, marketing automation, predictive analytics, and artificial-intelligence-supported personalization. Other major activities include ERP software, CRM and sales-support tools, healthcare information systems, financial software, cloud infrastructure, security, consulting, and outsourcing. Comarch expanded internationally through subsidiaries and offices in Europe, the Americas, Asia, the Middle East, and Australia. The company opened operations in Chile and Spain in 2014, followed by entities or offices in Malaysia, Sweden, and Italy in 2015; Argentina, Colombia, and Peru in 2016; and Saudi Arabia in 2017. It has also grown through acquisitions and investments, including the acquisition of Esaprojekt, Geopolis, and a minority stake in the American loyalty-services company Thanks Again. Comarch was historically listed on the Warsaw Stock Exchange under the symbol CRM. In 2024, the company became part of the portfolio of CVC Capital Partners. Shareholders approved a delisting resolution in December 2024, and the Polish Financial Supervision Authority approved the withdrawal of the shares from trading. Comarch ceased to be a public company on 26 March 2025. The operating business remains active as an international enterprise-technology group.

Comarch was established in Kraków in 1993 by Janusz Filipiak, a computer scientist and academic associated with AGH University of Science and Technology. The business initially focused on software development and systems work, then broadened into a multinational technology group serving communications, finance, retail, public administration, healthcare, manufacturing, and other service industries. Its corporate name is a shortened combination associated with “computer architecture.” Over time, Comarch built a portfolio that combined proprietary software with consulting, implementation, integration, infrastructure, and managed services. Its enterprise activities came to include ERP, CRM, business intelligence, cloud services, cybersecurity, IT architecture, outsourcing, and electronic communications. The group also developed a strong specialization in document exchange and compliance, particularly EDI and electronic invoicing for business-to-business and business-to-government transactions. Telecommunications became one of the company’s defining verticals. Comarch Communications developed billing, customer-management, network, operational-support, and business-support solutions for communications providers. The division’s scope later extended to critical, satellite, logistics, and public-utility communications infrastructure. The company has identified major international operators among its customers and has received recognition from industry organizations and analysts, including TM Forum, Gartner, IDC, and Berg Insight. Comarch expanded outside Poland through a network of subsidiaries and operating companies. Offices in Chile and Spain were opened in 2014. In 2015, the group established operations in Malaysia, Sweden, and Italy. In 2016, it added entities in Argentina, Colombia, and Peru, followed by operations in Saudi Arabia in 2017. Its international structure subsequently covered much of Europe, North and South America, Asia, the Middle East, and Australia. Acquisitions and investments supported this expansion. On 27 April 2012, Comarch acquired 100% of Esaprojekt. On 4 April 2017, it acquired all shares in Geopolis. In 2015, it purchased 42.5% of Thanks Again LLC, an American company focused on loyalty programs and CRM. SoInteractive, an engagement and gamification provider, became an associated company. These transactions complemented Comarch’s existing capabilities in software, customer engagement, public-sector systems, and integration. The company has also used sponsorship and cultural partnerships to increase visibility. Its sports relationships have included the football club Cracovia, TSV 1860 Munich, Polonia Warsaw, Lille OSC, EVZ youth teams, and Royale Union Saint-Gilloise. It has sponsored mountaineer Andrzej Bargiel and supported cultural initiatives including the Last Night of the Proms, the St. Mary’s Organ Festival, and Nowa Huta Alternative. Comarch was listed on the Warsaw Stock Exchange under the ticker CRM for many years. In 2024, CVC Capital Partners became associated with the group as a portfolio owner. Shareholders approved a delisting resolution at an extraordinary general meeting on 8 December 2024. The Polish Financial Supervision Authority issued its relevant decision on 7 March 2025, and Comarch ceased to be a public company on 26 March 2025. The delisting changed its ownership and reporting context but did not end the operating business. The company continues to develop enterprise platforms in areas such as e-invoicing, EDI, ERP, CRM, loyalty management, communications, cloud, healthcare, and financial services. Its strategic direction increasingly emphasizes automation, analytics, artificial intelligence, regulatory connectivity, and recurring software and managed-service relationships. The supplied reference material also describes a 2025 reporting focus on AI-oriented software and operational efficiency, although detailed financial information is omitted here because the available material does not provide a directly verifiable primary source URL for those figures.

1. 2025Removal from the Warsaw Stock Exchange

   Comarch ceased to be a public company on 26 March 2025 following regulatory approval.

   Source
2. 2024CVC ownership and delisting resolution

   Comarch became part of CVC Capital Partners’ portfolio, while shareholders approved a resolution supporting delisting.

   Source
3. 2017Geopolis acquisition and ZUS contract

   Comarch acquired Geopolis and won a tender to maintain the KSI system for Poland’s Social Insurance Institution.

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4. 2016South American expansion

   Companies in Argentina, Colombia, and Peru joined the group’s international network.

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5. 2015New operations and Thanks Again investment

   Comarch established operations in Malaysia, Sweden, and Italy and acquired 42.5% of Thanks Again LLC.

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6. 2014Expansion into Chile and Spain

   The group opened offices in Chile and Spain as part of its international expansion.

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7. 2012Esaprojekt acquisition

   Comarch purchased 100% of Esaprojekt shares.

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8. 1993Comarch was founded in Kraków

   Janusz Filipiak founded Comarch as a Polish software and technology company.

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An international enterprise-technology provider positioned between packaged software vendor and systems integrator, emphasizing industry-specific platforms, regulatory compliance, data integration, and implementation and managed-service expertise.

• Comarch ERPEnterprise resource planning

  Comarch ERP is the group’s family of enterprise resource-planning products for managing finance, accounting, sales, purchasing, inventory, production, and related business processes. The portfolio is aimed at organizations that need integrated operational data and may be delivered with implementation, integration, cloud, and managed-service support.

• Comarch CommunicationsTelecommunications software1993

  Comarch Communications provides software for communications-service providers and other infrastructure operators. Its capabilities include billing, charging, customer and service management, network operations, orchestration, and support for critical, satellite, logistics, and utility communications. The division serves the telecommunications vertical internationally.

• Comarch EDI and e-InvoicingElectronic data interchange and tax compliance

  This portfolio automates the exchange, validation, routing, archiving, and compliance processing of business documents. Comarch supports B2B and B2G workflows and operates as a Peppol Access Point, with integrations for national environments including KSeF in Poland, Chorus Pro in France, and SDI in Italy.

• Comarch Loyalty ManagementCustomer loyalty and engagement

  Comarch Loyalty Management supports loyalty-program design, customer data management, rewards, campaign execution, marketing automation, analytics, and personalization. It is marketed to telecommunications, retail, finance, and travel organizations and incorporates predictive and artificial-intelligence-supported capabilities.

• Comarch CRMCustomer relationship management

  Comarch CRM and sales-support products help organizations manage customer information, sales activity, service interactions, marketing processes, and engagement programs. They are offered as part of Comarch’s broader sector solutions and can be connected with ERP, loyalty, billing, analytics, and communication systems.

• Comarch CloudCloud and managed IT services

  Comarch Cloud encompasses cloud infrastructure, hosting, application delivery, security, integration, and managed services. It supports customers that want to deploy Comarch applications or broader enterprise workloads with outsourced infrastructure and operational assistance.

• 2024Andrzej Bargiel and Hic Sunt Leones sponsorship

  International

  Comarch sponsored ski mountaineer and Himalayan climber Andrzej Bargiel and expeditions organized under the Hic Sunt Leones project, linking the brand with high-altitude exploration and endurance.

  Outcome. The sponsorship supported Bargiel’s high-altitude expeditions, including the Everest Ski Challenge.

  Source
• 2019Lille OSC sponsorship

  France · Europe

  Comarch became a sponsor of French football club Lille OSC as part of its European brand-visibility and sports-marketing activity.

  Outcome. The partnership expanded Comarch’s visibility in the French and broader European markets.

  Source
• 2001Cracovia sponsorship

  Poland

  Comarch began sponsoring Kraków football club Cracovia, creating a long-running association between the technology company and a prominent local sports institution.

  Outcome. The sponsorship continued for many years and was reported as running through 2026.

  Source

• 2024Approve withdrawal from stock-exchange tradingStrategy

  Following the ownership transition involving CVC Capital Partners, Comarch’s shareholders considered a move away from public-market status.

  What changed. An extraordinary general meeting approved a resolution to delist Comarch shares.

  Aftermath. The Polish Financial Supervision Authority approved the withdrawal, and Comarch was delisted on 26 March 2025.

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• 2017Acquire GeopolisM&A

  Comarch pursued additional Polish software capabilities relevant to public-sector and geographic-information activities.

  What changed. The company acquired 100% of Geopolis.

  Aftermath. Geopolis joined the Comarch Group.

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• 2015Invest in Thanks AgainM&A

  Comarch aimed to strengthen its international loyalty-management and CRM activities.

  What changed. Comarch acquired 42.5% of Thanks Again LLC.

  Aftermath. The investment expanded Comarch’s presence in American loyalty and customer-engagement services.

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• 2012Acquire EsaprojektM&A

  Comarch sought to expand its Polish systems-integration and consulting capabilities.

  What changed. The company acquired 100% of Esaprojekt.

  Aftermath. Esaprojekt became part of the Comarch Group.

  Source

• 2025Comarch ceased to be a public company

  Following a Polish Financial Supervision Authority decision, Comarch shares were delisted and the company ceased to be publicly traded on 26 March 2025.

  Regulation
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• 2025Comarch was recognized as a strong performer in loyalty platforms

  Forrester categorized Comarch as a Strong Performer in its Loyalty Platforms evaluation, highlighting the company’s position in loyalty and customer-engagement software.

  Other
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• 2024CVC Capital Partners added Comarch to its portfolio

  Comarch became part of the portfolio of private-equity firm CVC Capital Partners, marking a major ownership transition for the group.

  M&A
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• 2024Shareholders approved Comarch delisting

  At an extraordinary general meeting on 8 December, shareholders approved a resolution to withdraw Comarch shares from stock-exchange trading.

  Other
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• 2017Comarch acquired Geopolis

  Comarch acquired all shares in Polish company Geopolis, adding technology and expertise related to geographic information and public-sector systems.

  M&A
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• 2017Comarch won maintenance tender for Poland’s ZUS KSI system

  The company won a tender to maintain the KSI system used by Poland’s Social Insurance Institution, reinforcing its public-administration systems business.

  Other
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• 2015Comarch acquired a stake in Thanks Again

  Comarch acquired 42.5% of American loyalty-program and CRM company Thanks Again LLC, strengthening its position in customer loyalty technology.

  M&A
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• 2012Comarch acquired all shares in Esaprojekt

  Comarch completed the purchase of 100% of Polish IT-services company Esaprojekt, expanding its domestic consulting and systems-integration capabilities.

  M&A
  Source

1. Comarch
2. Comarch corporate website