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Cleveland Service Agency

Veteran-owned Ohio private investigation and legal process service firm serving law firms, government agencies, and private process servers since 2000.

Last updated September 28, 2026

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Overview

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History

Cleveland Service Agency describes itself as serving the legal community since 2000, with a specialization in process service dating to 2003. The firm is based in Cleveland, Ohio, and presents itself as veteran owned. Its principal investigator was trained by the U.S. Army Military Police Academy, according to the company's website. The company grew from what it describes as "the new guys" into a "top rated process server industry veteran." It has built a national footprint through a Nationwide Network of Process Servers while maintaining direct operations or field presence in Ohio and North Carolina. The firm states that it has been a member in good standing since 2003 and is a licensed Ohio private investigative provider. Over time, Cleveland Service Agency expanded its service lines beyond basic process service to include court filing and research, field visits and door knocks, missing heirs and legal locates, and a broader set of private investigator services such as asset research, bank account location, and background investigations. It also adopted technology tools including real-time status updates, a smartphone app, GPS, and video capture, and offers clients a secure login portal at ServeOhio.net. The company markets itself for difficult serves under the tagline "Have trouble? Send it to Cleveland!" and offers a 100% satisfaction guarantee. It serves Northeast Ohio, Western North Carolina, and nationwide through its network. The firm is not a law firm and states that it is not licensed to practice law and may not give legal advice.

  • 2003

    Company states it has specialized in process service since 2003 and has been a member in good standing since 2003.

  • 2000

    Company begins serving the legal community, according to its website.

Products and positioning

Veteran-owned, licensed private investigator firm specializing in difficult process service, with technology-enabled real-time updates and nationwide coverage through a network of process servers.

  • Legal Process Service

    Service of legal papers such as summonses and complaints for law firms, government agencies, and private process servers.

  • Court Filing & Research

    Filing legal documents at courthouses and retrieving copies of court or public information documents.

  • Field Visits, Door Knocks

    Door knock services to notify debtors of past due amounts and return reports including property and vehicle description and condition.

  • Missing Heirs & Legal Locates

    Locating defendants and missing persons, including probate court investigations.

  • Private Investigator Services

    Asset research, bank account location, background investigations, and related investigative services.

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