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Citizens Property Insurance Corporation

A Florida not-for-profit property insurer serving people unable to obtain coverage through the private market.

Last updated September 25, 2026

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Overview

Citizens Property Insurance Corporation is a Florida-focused property insurance company with a public-service mission. The organization describes its role as providing property insurance protection to people who, in good faith, are entitled to obtain coverage through the private market but are unable to do so. It calls itself the state’s insurer of last resort and says it serves Florida residents and the Florida marketplace. Citizens says it is a not-for-profit company. Its stated priorities include delivering quality insurance products and service comparable to private-market standards, responsibly stewarding the premium funds entrusted to it, and maintaining high ethical standards. The supplied materials do not identify a parent company, individual founder, founding year, or headquarters. Its offering is property insurance for Florida homes and businesses. The official website also provides policyholder services through myPolicy, including payments, access to policy documents, and online claim reporting and tracking. Citizens directs customers to report claims online or by phone, and its website describes property inspections that may be required for underwriting, coverage eligibility, or discounts. The company also presents depopulation choices and mitigation information as part of its customer-facing services.

History

Citizens Property Insurance Corporation is a Florida property insurer whose stated purpose is to provide coverage to people who are unable to obtain it through the private market despite being entitled to seek it in good faith. The company describes this role as serving as Florida’s insurer of last resort. Its official account also identifies it as one of Florida’s leading insurers of homes and businesses. Citizens presents itself as a not-for-profit company driven by a mission of service to the people of Florida. Its stated operating principles include providing quality products and service comparable to private-market standards, acting as a good steward of policyholders’ premium funds, and modeling ethical behavior. The supplied evidence does not give a founding date, a founder, a detailed chronology, or information about an individual or corporate owner, so those details cannot be established here. The organization’s current public-facing services include online policy management through myPolicy. Policyholders can use that service to make payments, access policy documents, and report or track claims. Citizens also provides information about inspections, which may be required depending on coverage sought, discounts, and a property’s age and location. The website says some underwriting field surveys may be conducted by third-party professionals at no cost to the policyholder. Other parts of the official site highlight depopulation choices and mitigation information.

Products and positioning

A not-for-profit, Florida-focused insurer of last resort for people who cannot obtain property coverage through the private market.

  • Property insurance for homes and businesses

    Property insurance protection for Florida customers, including people unable to obtain coverage through the private market.

  • myPolicy

    An online policyholder service for payments, policy documents, and claim reporting and tracking.

Recent events

  • 2023

    Citizens Property Insurance Corp. faces surge in policies as private insurers retreat[5]

    Regulation

    As private insurers left Florida, Citizens became the largest property insurer in the state, raising concerns about its financial stability.

Sources13 sources

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