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Chongai International

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Chongai International is a Chinese chain of 24-hour animal hospitals founded in December 2013, offering specialist veterinary care, grooming, pet retail, mobile clinics and pet insurance across dozens of hospitals nationwide.

Last updated September 26, 2026

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Overview

Chongai International (宠爱国际) is a Chinese veterinary hospital chain that operates under the banner of Chongai International Animal Hospital (宠爱国际连锁动物医院). According to its official website, the chain was established in December 2013 and now runs dozens of animal hospitals across China, having treated over a million cases since opening. It positions itself as a high-quality, full-service pet healthcare provider, combining general practice with an unusually broad set of specialist departments. The brand's core business is 24-hour animal hospital care. Its flagship facility, the Chongai International Animal Medical Center, was built in September 2019 with an investment reported in the tens of millions of yuan. The center is described as an integrated hospital covering medical treatment, research, teaching, preventive care and rehabilitation, staffed by more than 20 elite medical experts from China and abroad. It occupies roughly 3,000 square meters and houses 22 specialized diagnostic and treatment centers, 38 sub-departments and a pet surgery center of about 400 square meters, including one class-1,000 clean operating room, two class-10,000 clean operating rooms and one negative-pressure dental operating room. Its equipment list includes a Siemens Magnetom Essenza Galaxy 1.5T superconducting MRI, a Siemens Somatom go.All 64-slice spiral CT, a GE Vivid T8 cardiovascular color ultrasound, a GE OEC 9900 Elite C-arm, GE anesthesia workstations, a Johnson & Johnson ultrasonic scalpel, a Fujifilm EPX-4450HD high-definition electronic endoscopy system, a Whitestar Signature phacoemulsification unit, a Leica M220 F12 ophthalmic surgical microscope and a British Hydro Physio underwater treadmill. Beyond hospital care, Chongai International offers a range of adjacent services. These include general outpatient clinics, selected pet products sold through its "Chongai at Home" (宠爱到家) official micro-store, grooming and SPA care with groomers certified at Korean KKC grade B or above, a mobile animal clinic vehicle launched in 2016 as what the company describes as China's first mobile veterinary service vehicle, pet transport and import/export documentation services, a pet health insurance plan called "Mengchong Wuyou" (萌宠无忧), and gene storage and pet cloning services. The brand also runs a mascot character called "Chong Xiao Ai" (宠小爱). The chain has accumulated numerous industry awards, including recognition as one of China's "Top 100 Pet Hospitals" by the China Small Animal Diagnosis and Treatment Association, a 2019 influential chain brand award, repeated PFA annual medical service and classic medical brand awards, CCFA Top 100 lifestyle service chain enterprise listings for 2022–2023, and PetAwards reader-choice honors for 2023–2025. Its Beijing and Shanghai diagnostic and treatment centers have received American Animal Hospital Association (AAHA) accreditation. The brand claims celebrity clients including Fan Bingbing, Zhang Jingchu, Sa Beining and Nigmat, and has been repeatedly listed among Meituan Dianping's popular pet merchants. It is a private company; no parent company or stock listing is disclosed on its official site.

History

Chongai International Animal Hospital was founded in December 2013, according to the brand's official website. From its beginnings as a veterinary hospital operator, the chain expanded across China and now operates dozens of animal hospitals nationwide. The company states that since opening it has successfully treated over a million cases. In 2016, responding to demand for more diversified and convenient services, Chongai International launched a mobile animal clinic vehicle, which it describes as China's first mobile veterinary service vehicle, offering home visits for basic medical services such as common disease diagnosis, vaccinations, deworming, routine health checks, minor surgeries, private veterinarian appointments and expert consultations. A major milestone came in September 2019, when the company invested over ten million yuan to build the Chongai International Animal Medical Center. This flagship facility was designed as an integrated hospital combining medical treatment, research, teaching, preventive healthcare and rehabilitation. It brought together more than 20 elite medical experts from China and abroad and covers approximately 3,000 square meters, with 22 specialized diagnostic and treatment centers, 38 sub-departments and a roughly 400-square-meter pet surgery center. The surgery center includes one class-1,000 clean operating room, two class-10,000 clean operating rooms and one negative-pressure dental operating room. The center is equipped with major medical brands including Siemens MRI and CT scanners, GE cardiovascular ultrasound, C-arm and anesthesia workstations, a Johnson & Johnson ultrasonic scalpel, Fujifilm high-definition endoscopy, a Whitestar Signature phacoemulsification unit, a Leica ophthalmic surgical microscope and a British Hydro Physio underwater treadmill. The medical center also serves as a base for the chain's technology research and development, talent training and international technical exchange. Over the years, Chongai International has built out a broad specialist department structure. Its website lists experts in cardiology, dentistry, orthopedics, neurosurgery, ophthalmology, feline medicine, traditional Chinese veterinary medicine, anesthesiology, advanced imaging, clinical pathology and endocrinology, among others. The brand has also pursued accreditation and recognition: its Beijing and Shanghai diagnostic and treatment centers received American Animal Hospital Association (AAHA) accreditation, and its Beijing center was recognized by the China Veterinary Medical Association as a veterinary orthopedics (small animal) specialty training institution in 2023 and as a veterinary dentistry (small animal) specialty training institution in 2024. Beyond clinical care, the chain diversified into adjacent pet services. It operates a "Chongai at Home" official micro-store selling selected pet products, offers grooming and SPA services with Korean KKC-certified groomers, provides pet transport and import/export documentation services, runs a pet health insurance plan called "Mengchong Wuyou," and offers gene storage and pet cloning services. The brand also created a mascot character, "Chong Xiao Ai." The company has accumulated numerous industry awards. These include being named one of China's "Top 100 Pet Hospitals" by the China Small Animal Diagnosis and Treatment Association, a 13th Five-Year Plan-era "Chinese Consumer Trusted Pet Medical Industry Brand Institution" award, the 2019 Influential Chain Brand in the Pet Industry award, the 2019 Future Healthcare Top 100 China Medical Services List, the 2020 Craftsmanship Quality Manufacturing Award, the 2021 PFA Annual Medical Service Award, the 2021 Boao Enterprise Summit Annual (Industry) Leading Enterprise award, the CFS 11th Financial Summit 2022 Industry Influential Brand award, the 2023 PFA Annual Classic Medical Brand Award, repeated PetAwards reader-choice honors for 2023–2025, the CFS 13th Financial Summit 2024 Outstanding Brand Image Award, Douyin Life Services 2024 Quality Store Award, Meituan Service Retail 2025 Influential Brand award, and Meituan Dianping 2026 Pet Medical Compass List recognition for its Beijing diagnostic center, Beijing Baiziwan store and Chengdu Chonglifang store. The brand claims celebrity clients including Fan Bingbing, Zhang Jingchu, Sa Beining and Nigmat, and says it has repeatedly ranked among Meituan Dianping's popular pet merchants.

  • 2026

    Chongai International Animal Hospital (Beijing) Diagnostic Center, Beijing Baiziwan store and Chengdu Chonglifang store are listed on the Meituan Dianping 2026 Pet Medical Compass List.

  • 2025

    Chongai International receives the Meituan Service Retail 2025 Influential Brand award.

  • 2024

    Chongai International receives the CFS 13th Financial Summit 2024 Outstanding Brand Image Award and the Douyin Life Services 2024 Quality Store Award; its Beijing center is recognized as a veterinary dentistry (small animal) specialty training institution.

  • 2023

    The brand wins the 2023 PFA Annual Classic Medical Brand Award, and its Beijing center is recognized by the China Veterinary Medical Association as a veterinary orthopedics (small animal) specialty training institution.

  • 2022

    Chongai International receives the CFS 11th Financial Summit 2022 Industry Influential Brand award.

  • 2021

    The brand wins the 2021 PFA Annual Medical Service Award and the 2021 Boao Enterprise Summit Annual (Industry) Leading Enterprise award.

  • 2020

    Chongai International receives the 2020 Craftsmanship Quality Manufacturing Award – Outstanding Enterprise Award.

  • 2019

    Chongai International invests over ten million yuan to build the Chongai International Animal Medical Center, a comprehensive pet hospital with 22 specialized centers and 38 sub-departments.

  • 2019

    The brand receives the 2019 Influential Chain Brand in the Pet Industry award and is listed in the 2019 Future Healthcare Top 100 China Medical Services List.

  • 2016

    Chongai International launches its mobile animal clinic vehicle, described as China's first mobile veterinary service vehicle.

Products and positioning

High-quality, full-service pet healthcare brand combining general practice with extensive specialist care, premium equipment and adjacent pet lifestyle services.

  • Chongai International Animal Medical Center

    Flagship comprehensive pet hospital with 22 specialized centers, 38 sub-departments and a 400 sqm surgery center.

  • Mobile animal clinic vehicle (Chongai at Home)

    Home-visit veterinary service launched in 2016, described as China's first mobile animal clinic vehicle.

  • Mengchong Wuyou pet health insurance plan

    Health protection plan offering cashback on laboratory tests and medications.

  • Gene storage and pet cloning services

    Gene banking, cloning and gene-editing services for pets.

  • Grooming and SPA care

    Grooming services by Korean KKC-certified groomers, including dental SPA, aromatherapy and foot care.

  • Chongai at Home official micro-store

    Online store selling selected pet food, snacks and imported supplies.

Sources3 sources

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