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Chanson Water

Chanson Water is a family-owned multinational brand specializing in alkaline water ionizers, hydrogen water systems, and drinking-water filtration products.

Last updated September 26, 2026

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Overview

Chanson Water is a family-owned, multinational corporation that designs and sells water ionizers, alkaline and hydrogen water systems, and drinking-water filtration products. The brand is best known for its alkaline water ionizers, which use electrolysis to produce ionized alkaline water for drinking and ionized acidic water for skin care and cleaning. Its product catalog also includes package deals, whole-house systems, replacement filters, water-testing equipment, books and videos, accessories, and air and water sanitizers. The company markets its products around claimed wellness benefits of hydrogen alkaline ionized water, including hydration, antioxidant-like effects from the water's negative ionic charge, and skin-care uses for slightly acidic ionized water. Chanson Water positions itself as an educational resource for consumers, warning that there is a great deal of information and misinformation about water ionizers and filtration, and offering guidance from what it calls "water experts." Chanson Water's USA operation began in 2008 as a home office and garage warehouse. Rapid growth led the company to a 5,300-square-foot facility in Laguna Hills, California, where it sold water ionizers and filters for years before relocating to Louisville, Kentucky, in the summer of 2017. The USA business is led by co-founder and CEO Nedalee Thomas, an author, speaker, and businesswoman who has embedded education, service, and giving back into the company culture. The company describes itself as a multi-million dollar, multi-national, multi-generational family-owned corporation and states that it gives back 10% of profits to communities. Chanson Water sells primarily through its own online stores and dealer programs, with a USA e-commerce site at chansonalkalinewater.com and a corporate site at chansonwater.com. Its mission statement emphasizes honoring God in its activities, exceeding customer expectations with high-quality water ionizers and service, providing jobs and a strong ionizer dealer program, and giving back to communities. The brand competes in the consumer water-treatment and wellness-appliance space, where it differentiates through education, family ownership, and a broad range of ionizer and filtration products.

History

Chanson Water's USA operation had humble beginnings in 2008, when the company worked from a home office and a garage warehouse. The business grew rapidly, and that growth led to a 5,300-square-foot facility in Laguna Hills, California, where the company sold water ionizers and filters for years. In the summer of 2017, the USA operation relocated to Louisville, Kentucky. The company describes itself as a multi-million dollar, multi-national, multi-generational family-owned corporation. Its USA business is led by co-founder and CEO Nedalee Thomas, an author, speaker, mother, grandmother, former foster mother, and businesswoman with a marketing degree who opened her first retail store at age 23. Thomas has said she looks to educate, help others, and give back, values she has embedded into the company culture. She has shared her personal story about how drinking ionized alkaline water took away arthritic pain from a 20+ year knee injury and improved her vision so much that her eyeglass prescription had to be reduced twice in four years, while acknowledging that not everyone's bodies react exactly the same way to ionized alkaline water. Chanson Water's mission statement sets out four commitments: to honor God in all of its activities; to exceed customer expectations with high-quality water ionizers and service; to provide jobs to the community as well as the best ionizer dealer program and support in the water ionizer industry; and to give back 10% of profits to communities. The company markets its products through its own online stores, including chansonalkalinewater.com in the USA and chansonwater.com, and through a dealer program. Over time, the brand's catalog has expanded beyond standalone alkaline water ionizers to include package deals, drinking water filtration, whole house systems, replacement filters, water testing equipment, books and videos, accessories, and air and water sanitizers. Chanson Water positions itself as an educational resource, telling customers that there is a lot of information and misinformation about water ionizers, water filtration, alkaline ionized water, ionized acidic water, and even tap and bottled waters, and offering guidance from what it calls water experts.

  • 2017

    USA operation relocates to Louisville, Kentucky, in the summer.

  • 2008

    Chanson Water USA begins operations from a home office and garage warehouse.

  • Company moves into a 5,300-square-foot facility in Laguna Hills, California, selling water ionizers and filters.

Products and positioning

Family-owned, education-driven water ionizer and filtration brand focused on alkaline and hydrogen water wellness.

  • Alkaline Water Ionizers

    Devices that use electrolysis to produce ionized alkaline water for drinking and ionized acidic water for skin care and cleaning.

  • Hydrogen Water Systems

    Systems marketed for producing hydrogen alkaline ionized water.

  • Drinking Water Filtration

    Filtration products for drinking water.

  • Whole House Systems

    Whole-house water treatment systems.

  • Replacement Filters

    Replacement filters for ionizers and filtration systems; the company reserves the right to substitute a filter of equal value addressing the same issues if the ordered one is out of stock.

  • Water Testing Equipment

    Equipment for testing water.

  • Air & Water Sanitizer

    Sanitizing product for air and water.

  • Books & Videos

    Educational books and videos about water and health.

  • Accessories

    Accessories for water ionizers and filtration systems.

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