Causeway Link

Causeway Link is the public-facing brand of Handal Indah Sendirian Berhad, a Malaysian bus company headquartered in Johor Bahru, Johor. Established in 2003 by Lim Han Weng, the company developed around the high-volume transport corridor connecting southern Malaysia with Singapore. It became the first Malaysian bus operator authorised to run services between Malaysia and Singapore and has grown into the largest bus operator in Johor. The brand's core activity is scheduled bus transport across the Johor–Singapore Causeway and the Malaysia–Singapore Second Link. Its cross-border network connects Johor Bahru with Singapore terminals and interchanges, including services serving the Woodlands and Queen Street areas. Because the Causeway is one of the busiest land crossings in the region, Causeway Link's services are used by commuters, students, workers, shoppers, tourists and other travellers moving between the two countries. The company has been described as the largest provider of cross-border bus services on this corridor, operating several principal routes together with branch services. Causeway Link also has a substantial Malaysian domestic operation. In Johor, it runs urban and regional services in Johor Bahru and surrounding areas including Iskandar Puteri and Pasir Gudang. It participates in government-supported or publicly branded networks such as BAS.MY Johor Bahru and operates Bas Muafakat Johor services around the Iskandar region. These activities place the company in both commercial intercity transport and contracted or supported urban mobility. Beyond Johor, the brand operates selected local and regional services in the Klang Valley, including routes associated with Kuala Lumpur, Klang, Puchong, Kepong and Kuala Selangor. It also runs express buses from Larkin Sentral to destinations elsewhere in Peninsular Malaysia. In East Malaysia, Causeway Link provides BAS.MY Kota Kinabalu services, while in Malacca it is a principal operator under the BAS.MY Melaka network. The portfolio therefore combines international, intercity, urban and government-supported bus operations rather than focusing on a single route type. The company has also introduced transport-service changes intended to improve convenience and integration. Since 2022, Causeway Link's Johor Bahru local buses have accepted contactless and cashless payment methods including Visa cards, near-field communication payments through smartphones or smartwatches, and QR-code payments. This made Johor Bahru the first Malaysian city identified in the reference material as supporting contactless payment by smart devices across its urban bus network. During the COVID-19 border restrictions, Causeway Link operated the land Vaccinated Travel Lane service launched between Malaysia and Singapore on 29 November 2021. The initial route connected Larkin Sentral in Johor Bahru with Queen Street Terminal and Woodlands Temporary Bus Interchange in Singapore. It was renamed the Vaccinated Travel Bus Service on 1 April 2022 as the land border reopened to vaccinated travellers, and it ended on 1 May 2022 when regular cross-border services resumed. The business has remained closely associated with the Lim family. Lim Han Weng's daughter, Lim Chern Fang, joined the company in its founding year and later became chief marketing officer. His son, Lim Chern Chuen, became chief executive officer in 2024. The company was reported as having been listed on Bursa Malaysia in March 2025, although the available reference material does not provide a ticker symbol or detailed offering figures. In July 2025, a short work stoppage by approximately 100 drivers disrupted cross-border operations; the company said the matter was resolved after about 45 minutes and attributed it to miscommunication concerning salaries.

Handal Indah Sendirian Berhad, trading as Causeway Link, was established in 2003 by Lim Han Weng in Johor Bahru. From its beginning, the company was oriented toward the distinctive transport needs of southern Malaysia, especially the movement of people between Johor and Singapore. It became the first Malaysian bus operator permitted to operate cross-border services between the two countries, establishing the brand in a strategically important and heavily used transport market. The company's original cross-border focus expanded into a wider public transport portfolio. Causeway Link developed local bus operations throughout Johor Bahru and nearby growth areas, including Iskandar Puteri and Pasir Gudang. It also became involved in supported mobility schemes such as Bas Muafakat Johor and BAS.MY Johor Bahru. These networks complemented the company's commercial cross-border routes by giving it a role in daily urban and regional transportation within Johor. Causeway Link subsequently broadened its geographic reach beyond its home state. Its activities came to include express coach routes from Larkin Sentral to destinations across Peninsular Malaysia, selected Klang Valley services associated with Kuala Lumpur, Klang and Puchong, and operations in areas such as Kepong and Kuala Selangor following the acquisition of Selangor Bus mentioned in the reference material. The company also became a principal operator in BAS.MY Melaka and a provider of BAS.MY Kota Kinabalu services. Its operating model consequently combined international border transport, scheduled intercity coaches, city buses and publicly supported route networks. The COVID-19 pandemic created an exceptional operating environment for the Malaysia–Singapore corridor. On 29 November 2021, Malaysia and Singapore launched a land Vaccinated Travel Lane. Causeway Link operated the service from Larkin Sentral to Singapore's Queen Street Terminal and Woodlands Temporary Bus Interchange. On 1 April 2022, the service was renamed Vaccinated Travel Bus Service to reflect the next stage of land-border reopening. It ceased on 1 May 2022, when ordinary cross-border bus services resumed. Technology became another visible element of the local service proposition. From 2022, Causeway Link's Johor Bahru buses accepted cashless payment through Visa cards, NFC-enabled smartphones and smartwatches, and QR codes. The change was notable because Johor Bahru was identified as the first Malaysian city to support contactless payment using smart devices across an urban bus network. The company has maintained strong family involvement. Lim Han Weng's daughter, Lim Chern Fang, joined in 2003 and later served as chief marketing officer. In 2024, Lim Han Weng's son Lim Chern Chuen became chief executive officer, marking a further generational role for the founding family. The available material reports a Bursa Malaysia listing in March 2025 and says the initial public offering was oversubscribed, but does not provide a ticker or detailed financial information. On 21 July 2025, approximately 100 drivers briefly refused to carry passengers across the Causeway from the Bangunan Sultan Iskandar immigration complex. The reported causes included disputes or confusion concerning pay and work adjustments, as well as a salary payment made one day late. Some passengers walked across the Causeway or used replacement buses arranged by Johor authorities. Causeway Link stated that the stoppage had been resolved after roughly 45 minutes and described it as a miscommunication over salary matters. The episode highlighted the operational sensitivity of the company's cross-border network, where even a short interruption can affect large numbers of passengers.

• 2025

  Reported Bursa Malaysia listing

  [1]Causeway Linken.wikipedia.org

  The reference material reports a March listing on Bursa Malaysia and an oversubscribed initial public offering.

• 2024

  Lim Chern Chuen becomes chief executive officer

  [1]Causeway Linken.wikipedia.org

  A second-generation family member takes the chief executive role.

• 2022

  Vaccinated Travel Bus Service and regular-border transition

  [1]Causeway Linken.wikipedia.org

  The temporary service is renamed on 1 April and ends on 1 May as regular cross-border bus services resume.

• 2022

  Contactless payments introduced on Johor Bahru buses

  [1]Causeway Linken.wikipedia.org

  Local buses begin accepting Visa, NFC device payments and QR-code payments.

• 2021

  Land Vaccinated Travel Lane service begins

  [1]Causeway Linken.wikipedia.org

  Causeway Link starts the Larkin Sentral–Singapore land service under the Malaysia–Singapore Vaccinated Travel Lane on 29 November.

• 2003

  Handal Indah is established

  [1]Causeway Linken.wikipedia.org

  Lim Han Weng establishes Handal Indah, which trades under the Causeway Link brand in Johor Bahru.

• 2003

  First Malaysian cross-border operator for Singapore services

  [1]Causeway Linken.wikipedia.org

  Causeway Link becomes the first Malaysian bus operator authorised to operate services between Malaysia and Singapore.

A high-volume Malaysian public transport operator positioned around cross-border connectivity with Singapore, comprehensive bus coverage in Johor, and participation in urban and regional mobility networks across Malaysia.

• International public transport · 2003

  Cross-border bus services

  Causeway Link operates scheduled services linking Johor Bahru with Singapore through both the Johor–Singapore Causeway and the Malaysia–Singapore Second Link. The network includes principal routes and branch services serving major terminals and interchanges, making it the brand's central offering and its most visible role in regional mobility.

• Urban public transport

  Johor Bahru urban bus services

  The company runs local buses across Johor Bahru and nearby urban areas including Iskandar Puteri and Pasir Gudang. These operations include services under the BAS.MY Johor Bahru scheme and use cashless payment options such as Visa, NFC-enabled devices and QR codes.

• Supported public transport

  Bas Muafakat Johor

  Causeway Link operates Bas Muafakat Johor services around the Iskandar region. The network provides free bus transportation for local users and forms part of the company's role in publicly supported regional mobility.

• Intercity coach transport

  Express bus services

  Express coaches depart from Larkin Sentral for destinations around Peninsular Malaysia and Singapore. These routes extend Causeway Link beyond urban and border commuting into longer-distance scheduled coach travel.

• Urban public transport

  BAS.MY Melaka

  Causeway Link is a principal operator of the BAS.MY Melaka network, running local bus routes around the state under the BAS.MY public transport framework.

• Urban public transport

  BAS.MY Kota Kinabalu

  The company provides services within the BAS.MY Kota Kinabalu network, giving the brand an operating presence outside Peninsular Malaysia.

• 2025

  Reported Bursa Malaysia initial public offeringOther

  Background

  The company pursued a public-market listing as its operations covered cross-border, urban and intercity bus services.

  Action taken

  The reference material reports that Causeway Link was listed on Bursa Malaysia in March 2025.

  Aftermath

  The same material reports that the offering was oversubscribed 6.6 times, but provides no ticker or detailed financial figures.

  Source

• 2022

  Introduce contactless payment across Johor Bahru urban busesStrategy

  Background

  The operator sought to make local bus travel more convenient and compatible with digital payment habits.

  Action taken

  Causeway Link accepted Visa cards, NFC payments from smartphones and smartwatches, and QR-code payments.

  Aftermath

  Johor Bahru became the first Malaysian city identified in the reference material as supporting contactless smart-device payments across its urban bus network.

  Source

• 2021

  Operate the land Vaccinated Travel Lane bus serviceProduct launch

  Background

  Malaysia and Singapore introduced a controlled land travel arrangement during the COVID-19 pandemic.

  Action taken

  Causeway Link operated the Larkin Sentral service to Queen Street Terminal and Woodlands Temporary Bus Interchange.

  Aftermath

  The service was renamed Vaccinated Travel Bus Service in April 2022 and ended in May 2022 when normal cross-border operations resumed.

  Source

• 2025

  Causeway Link reported as listed on Bursa Malaysia[1]Causeway Linken.wikipedia.org

  M&A

  The available reference material reports that Causeway Link was listed on Bursa Malaysia in March 2025 and that its initial public offering was oversubscribed.

• 2025

  Drivers briefly halt cross-border services[1]Causeway Linken.wikipedia.org

  Other · Leadership change

  Around 100 drivers stopped ferrying passengers from Johor's Bangunan Sultan Iskandar complex on 21 July. Reports linked the action to salary and work-adjustment concerns, including a delayed salary payment. Causeway Link said the stoppage ended after approximately 45 minutes and resulted from miscommunication over salary matters.

• 2024

  Lim Chern Chuen appointed chief executive officer[1]Causeway Linken.wikipedia.org

  Leadership change

  Lim Chern Chuen, a member of the founding family, was appointed chief executive officer.

• 2022

  Vaccinated Travel Lane bus service renamed during border reopening[1]Causeway Linken.wikipedia.org

  Other

  The service was renamed Vaccinated Travel Bus Service on 1 April 2022 as Malaysia and Singapore moved toward reopening their land border to vaccinated travellers.

• 2022

  Regular cross-border services resume[1]Causeway Linken.wikipedia.org

  Product generation

  The temporary vaccinated-travel bus service ended on 1 May 2022 when regular cross-border bus operations resumed.

• 2022

  Johor Bahru buses adopt contactless payment[1]Causeway Linken.wikipedia.org

  Product launch

  Causeway Link's Johor Bahru local buses began accepting Visa, NFC device payments and QR-code payments, expanding cashless access on the urban bus network.

• 2021

  Causeway Link begins Vaccinated Travel Lane land service[1]Causeway Linken.wikipedia.org

  Other

  Causeway Link operated the Malaysia–Singapore land Vaccinated Travel Lane bus service launched on 29 November 2021, connecting Larkin Sentral with Singapore terminals.

1. 1Causeway Linken.wikipedia.org