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Castingwords, LLC

CastingWords is a technology-oriented online transcription firm founded in 2005 and based in Los Alamos, New Mexico, offering human-powered audio and video transcription and captioning services.

Last updated September 26, 2026

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Overview

CastingWords is an online transcription company founded in November 2005 by Rachel Pearson and Nathan McFarland and headquartered in Los Alamos, New Mexico. The company was created with the aim of connecting online workers with transcription work and customers with excellent transcribers. It sells transcription services and offers a range of tools to help with high-volume orders, and it is available for transcription consulting and custom transcription products. The company provides human-powered transcription with a claimed 99% accuracy, and it has harnessed AI to assist its human workers on some tasks for maximum efficiency. Pricing is per minute of audio or video, with service tiers such as Budget at $1.00 per minute, 1 Week at $1.50 per minute, and 1 Day at $2.50 per minute. Transcripts are delivered in plain text, HTML, and MS Word formats, while captions are delivered in SRT, VTT, and DFXP, with other output formats available. CastingWords transcribes from nearly any DRM-free audio or video file and from URL sources on most popular streaming sites. Workflows include Web, Email, Dropbox, and FTP uploads, as well as RSS and a full transcription API. Transcripts and captions are emailed to customers and can be picked up on the site in a number of formats, and live order tracking lets customers follow the status of their orders. According to its website, CastingWords has delivered 215,000 transcripts to 10,000 happy customers and has transcribed and delivered millions and millions of minutes of material since 2005. The New York Times and The Economist have both mentioned the company in articles. The team has expanded beyond its founders to include Community Manager Mike Richard, Community Coordinator Jennifer Tucker, many freelance transcribers and editors, and an algorithm the company calls the Robot. CastingWords is a private company and operates online, serving customers worldwide.

History

CastingWords was founded in November 2005 by Rachel Pearson and Nathan McFarland in Los Alamos, New Mexico. The company was established with the aim of connecting online workers with transcription work and customers with excellent transcribers. From its early days, CastingWords positioned itself as a technology-oriented transcription firm, combining human transcribers and editors with software tools to manage high-volume orders. Over the years, the company expanded its team to include Community Manager Mike Richard, Community Coordinator Jennifer Tucker, many freelance transcribers and editors, and an algorithm the company calls the Robot. It also developed a range of tools to support high-volume orders, and it began offering transcription consulting and custom transcription products. The New York Times and The Economist have both mentioned the company in articles. By the 2020s, CastingWords reported on its website that it had delivered 215,000 transcripts to 10,000 happy customers and had transcribed and delivered millions and millions of minutes of material since 2005. The company harnessed AI to assist its human workers on some tasks for maximum efficiency, while maintaining a human-powered transcription service with a claimed 99% accuracy. It offers tiered pricing per minute of audio or video, multiple delivery formats for transcripts and captions, and workflows including Web, Email, Dropbox, FTP, RSS, and a full transcription API. CastingWords remains a private company headquartered in Los Alamos, New Mexico, operating online and serving customers worldwide.

  • 2005

    CastingWords founded in November by Rachel Pearson and Nathan McFarland in Los Alamos, New Mexico.

  • Company expands team to include Community Manager Mike Richard, Community Coordinator Jennifer Tucker, freelance transcribers and editors, and an algorithm called the Robot.

  • The New York Times and The Economist mention CastingWords in articles.

  • CastingWords reports 215,000 transcripts delivered to 10,000 customers and millions of minutes transcribed since 2005.

Products and positioning

High-quality, human-powered transcription with clear per-minute pricing, fast turnaround options, and technology-assisted workflows.

  • Budget transcription

    Transcription service at $1.00 per minute with a 1-week turnaround.

  • 1 Week transcription

    Transcription service at $1.50 per minute with a 1-week turnaround.

  • 1 Day transcription

    Transcription service at $2.50 per minute with a 1-day turnaround.

  • Captions

    Captions delivered in SRT, VTT, and DFXP formats.

  • Transcription API

    Full API for managing audio transcription processes.

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