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Carolina Mall

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Carolina Mall is an enclosed shopping mall in Concord, North Carolina, anchored by Belk, JCPenney, and Staples.

Last updated August 25, 2026

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Overview

Carolina Mall is an enclosed shopping mall in Concord, North Carolina, and one of the city’s two major shopping malls. The other is Concord Mills. Carolina Mall serves as a conventional community and regional shopping center, combining department stores, specialty retail, services, and food-oriented amenities under one enclosed complex. Its principal current anchors are Belk, JCPenney, and Staples, while a former Sears space remains vacant following the store’s closure in January 2021. The mall’s development began in 1968, when construction was undertaken by North Hills, Inc. Carolina Mall opened on September 21, 1972, with approximately 25 stores, including Sears. Its opening established an enclosed retail destination for Concord and surrounding communities at a time when downtown department-store shopping remained important to the local market. The center later expanded its department-store presence when JCPenney opened in 1987. That addition was significant for the local retail geography because it was associated with the closure of JCPenney locations in downtown Concord and nearby Kannapolis. A major renovation and tenant expansion took place in 1998. New or replacement retail facilities included American Eagle Outfitters, LensCrafters, Staples, and Sears, while a food court was added. The project also renovated Belk and expanded JCPenney. These changes refreshed the property and broadened its mix beyond traditional department-store anchors, adding apparel, optical, office-supply, and food-service uses. Carolina Mall faced a changed competitive environment after Concord Mills opened in 1999. Concord Mills is substantially larger and emphasizes outlet retail and entertainment, while Carolina Mall has traditionally focused on conventional mall stores and department-store shopping. Contemporary reporting characterized the two properties as serving somewhat different retail purposes rather than treating Concord Mills as an automatic replacement for Carolina Mall. This differentiation helped explain the continued role of Carolina Mall as a local enclosed shopping center despite the arrival of a larger nearby competitor. Hull Property Group acquired Carolina Mall in April 2002 and owns and manages the property. Under Hull’s ownership, the mall has continued operating as a multi-tenant shopping center. Sears was later identified for closure in a nationwide round of store reductions announced on November 8, 2020. The Carolina Mall Sears store closed on January 24, 2021, leaving one vacant anchor location. The mall’s current identity is therefore that of an established, locally oriented enclosed center whose active anchor tenants are supplemented by smaller retailers and services, while its vacant Sears space remains part of the property’s ongoing leasing and redevelopment context.

History

Carolina Mall was developed in Concord, North Carolina, during the expansion of enclosed shopping centers in the late twentieth century. Construction began in 1968 under North Hills, Inc., and the mall opened on September 21, 1972. At opening, the center contained approximately 25 stores and included Sears as an anchor. Its enclosed format provided Concord and surrounding communities with a centralized destination for department-store shopping, specialty retail, and services. The mall’s anchor structure changed in 1987 when JCPenney opened a location at the property. The new store altered the local retail pattern and was accompanied by the closure of JCPenney stores in downtown Concord and nearby Kannapolis. This reflected the broader movement of department-store business from traditional downtown locations into suburban shopping centers. Carolina Mall underwent a substantial renovation and tenant expansion in 1998. The work included the addition or introduction of American Eagle Outfitters, LensCrafters, a new Staples store, a new Sears store, and a food court. Belk was renovated, and JCPenney was expanded. The project modernized the property and diversified its tenant mix with apparel, optical, office-supply, and dining uses alongside the established department-store anchors. The competitive landscape changed in 1999 with the opening of Concord Mills, another major shopping center in Concord. Concord Mills was more than twice the size of Carolina Mall and used an outlet-oriented, entertainment-focused format. Carolina Mall retained a different market role because its tenant mix centered more on traditional department stores and conventional mall retail. Reporting in the early 2000s described the properties as differentiated rather than concluding that Concord Mills had eliminated Carolina Mall’s relevance. In April 2002, Carolina Mall was sold to Hull Property Group, which became the property’s owner and manager. The center continued operating as an established enclosed mall with Belk, JCPenney, Staples, and other specialty tenants. Its later history has included the contraction of traditional department-store retail. On November 8, 2020, Sears was named among stores scheduled for closure in a nationwide reduction. The Carolina Mall Sears location closed on January 24, 2021, creating a vacant anchor space. Carolina Mall remains an active shopping center in Concord. Its history illustrates the development of suburban enclosed retail, the migration of department-store activity from downtown districts, the coexistence of different mall formats in the same metropolitan area, and the continuing challenge of maintaining large anchor spaces as department-store chains reduce their physical footprints.

  • 2021

    Sears location closes

    [1]

    The Sears store closed on January 24, leaving one vacant anchor space.

  • 2020

    Sears closure announced

    [1]

    The Carolina Mall Sears store was included in a nationwide closure plan announced on November 8.

  • 2002

    Acquisition by Hull Property Group

    [1]

    Hull Property Group acquired Carolina Mall in April and became its owner and manager.

  • 1999

    Concord Mills opens

    [1]

    The opening of nearby Concord Mills created a major new competitor with a larger outlet and entertainment-oriented format.

  • 1998

    Renovation and tenant expansion

    [1]

    A mall-wide renovation added or introduced American Eagle Outfitters, LensCrafters, Staples, Sears, and a food court, while Belk and JCPenney were renovated or expanded.

  • 1987

    JCPenney joins the mall

    [1]

    JCPenney opened at Carolina Mall, contributing to the closure of its stores in downtown Concord and nearby Kannapolis.

  • 1972

    Mall opens

    [1]

    Carolina Mall opened on September 21 with approximately 25 stores, including Sears.

  • 1968

    Construction begins

    [1]

    Construction of Carolina Mall began under developer North Hills, Inc.

Products and positioning

A conventional enclosed community and regional shopping mall serving Concord and nearby North Carolina communities, with a traditional department-store and specialty-retail mix rather than the outlet and entertainment emphasis associated with nearby Concord Mills.

  • Department store

    Belk

    Belk is one of Carolina Mall’s active anchor stores. Its department-store format contributes apparel, accessories, beauty, home, and related merchandise to the mall’s traditional retail mix. The Belk location was renovated as part of the mall-wide modernization undertaken in 1998.

  • Department store · 1987

    JCPenney

    JCPenney became a Carolina Mall anchor in 1987. Its arrival strengthened the property’s department-store offering and coincided with the closure of JCPenney stores in downtown Concord and nearby Kannapolis. The store was expanded during the 1998 renovation program and remains an anchor tenant.

  • Office-supply retail · 1998

    Staples

    Staples represents the mall’s office-supply and business-services component. A new Staples store was among the additions associated with the 1998 renovation and tenant expansion, broadening Carolina Mall’s offer beyond apparel and department-store shopping.

  • Department store · 1972

    Sears

    Sears was an opening anchor when Carolina Mall launched in 1972 and was replaced by a new Sears store during the 1998 redevelopment program. The location was included in a nationwide closure plan announced in 2020 and closed on January 24, 2021. The former anchor space is vacant.

  • Dining · 1998

    Food court

    A food court was added during the 1998 mall-wide renovation. It supplemented the retail anchor mix with convenient on-site dining and supported the mall’s role as an everyday shopping destination.

Brand decisions

  • 2020

    Close the Carolina Mall Sears storeOther

    Background

    Sears announced a nationwide reduction involving seven stores, including its Carolina Mall location.

    Action taken

    The store was scheduled for closure and ceased operations on January 24, 2021.

    Aftermath

    The mall was left with one vacant anchor store, creating a future leasing and redevelopment issue.

  • 2002

    Sale to Hull Property GroupM&A

    Background

    Carolina Mall changed ownership after the property had established itself as a conventional enclosed shopping center in Concord.

    Action taken

    Hull Property Group acquired the mall in April 2002 and took responsibility for ownership and management.

    Aftermath

    Hull Property Group remains identified as the mall’s owner and manager.

  • 1998

    Undertake a mall-wide renovationStrategy

    Background

    The established enclosed mall required modernization and a broader tenant mix.

    Action taken

    The property added American Eagle Outfitters, LensCrafters, Staples, Sears, and a food court, while renovating Belk and expanding JCPenney.

    Aftermath

    The renovation diversified the center’s offer and refreshed its facilities before the opening of nearby Concord Mills.

  • 1987

    Add JCPenney as an anchorStrategy

    Background

    Carolina Mall expanded its department-store offering as suburban retail increasingly competed with downtown shopping districts.

    Action taken

    JCPenney opened at the mall, and its downtown Concord and nearby Kannapolis stores subsequently closed.

    Aftermath

    The move reinforced Carolina Mall’s position as a principal department-store destination in the local market.

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