嘉年华邮轮的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
2019
Carnival Glory靠泊时与Carnival Legend发生接触
安全事件
Carnival Glory在墨西哥科苏梅尔靠泊时与Carnival Legend发生接触，造成六名乘客轻伤。Carnival表示该船已接受检查，可以安全驶回新奥尔良。船长称正式调查正在进行，公司向乘客提供船上消费额度。
品牌回应
道歉 — Carnival Cruise Line
In a letter sent to guests on Friday, Carnival Cruise Line apologized for an earlier accident in Cozumel, Mexico, during which the Carnival Glory came into contact with the Carnival Legend while docking, resulting in six passengers sustaining minor injuries.
调查 — Carnival Cruise Line
A formal investigation is underway to confirm the cause of the accident, which we believe was due to spontaneous wind gusts and strong currents
退款或补偿 — Carnival Cruise Line
We will be extending a US$100, per stateroom, onboard credit to your Sail & Sign account.
来源摘录
In a letter sent to guests on Friday, Carnival Cruise Line apologized for an earlier accident in Cozumel, Mexico, during which the Carnival Glory came into contact with the Carnival Legend while docking, resulting in six passengers sustaining minor injuries.
The initial incident, which Carnival is referring to as an allision as opposed to a collision, took place on Friday morning at approximately 8:50 a.m.