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CAAF CGIL Puglia

CAAF CGIL Puglia is a tax assistance and consultancy service operating across Italy's Apulia region since 1993, part of the CGIL-affiliated CAAF network.

Last updated September 28, 2026

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Overview

CAAF CGIL Puglia (CAAF CGIL Puglia Srl) is an Italian tax assistance and consultancy service that has operated since 1993, serving families, workers, pensioners and younger generations across the Apulia (Puglia) region. It is part of the CAAF network associated with CGIL, Italy's largest trade union confederation, and functions as a private limited company (Srl). Its stated mission is to make often complex dealings with the tax authority and public administration accessible to ordinary citizens, offering clear, transparent and personalised support. The organisation's core work is tax and welfare assistance: compiling and filing the Modello 730 and Modello Redditi Persone Fisiche income tax returns, preparing the ISEE declaration that unlocks access to subsidised benefits and social bonuses, and handling inheritance (successioni), Red, IMU property tax, INPS declarations of responsibility, domestic worker (Colf e Badanti) matters, rental contracts, VAT registration (Partite IVA), tax litigation (contenzioso fiscale) and the Digital Notification Service (SEND). It also supports citizens through the DigitaCGIL app, which lets users manage appointments and paperwork and access PDF documents. CAAF CGIL Puglia describes itself as present in over 200 locations throughout Apulia, with provincial switchboards in Bari, BAT, Brindisi, Foggia, Lecce and Taranto. Its values are professionalism, transparency, proximity to citizens and reliability, and it presents itself as having served Apulian families for more than thirty years. The brand is a regional service brand within the wider CAAF CGIL system rather than a consumer product brand.

History

CAAF CGIL Puglia Srl has been active since 1993 and describes itself as a reference point for tax assistance across the Apulia region for more than thirty years. It forms part of the CAAF network linked to CGIL, the Italian General Confederation of Labour, which established tax assistance centres (Centri di Assistenza Fiscale) to help workers, pensioners and citizens navigate the Italian tax and welfare system. Over its three decades of operation the organisation expanded its service range beyond basic income tax returns to cover ISEE declarations and social bonuses, inheritance and property taxes, INPS declarations, domestic worker arrangements, rental contracts, VAT registration, tax litigation and the Digital Notification Service (SEND). It also developed the DigitaCGIL app to let users manage appointments and paperwork and access documents digitally. By the 2020s CAAF CGIL Puglia presented itself as operating through more than 200 locations across Apulia, with provincial switchboards in Bari, BAT, Brindisi, Foggia, Lecce and Taranto, and framed its work as a collective commitment to the individual needs of workers, pensioners and new generations.

  • 1993

    CAAF CGIL Puglia Srl begins operations, providing tax assistance in Apulia.

  • Expands service range to include ISEE, social bonuses, inheritance, property taxes, INPS declarations, domestic worker services, rental contracts, VAT registration, tax litigation and SEND.

  • Launches the DigitaCGIL app for managing appointments, paperwork and PDF documents.

  • Reports a presence in over 200 locations across Apulia with provincial switchboards in Bari, BAT, Brindisi, Foggia, Lecce and Taranto.

Products and positioning

A citizen-facing, region-wide tax and welfare assistance service within the CGIL-affiliated CAAF network, emphasising clarity, transparency and local presence across Apulia.

  • Modello 730

    Assistance with the Italian simplified personal income tax return.

  • Modello Redditi Persone Fisiche

    Assistance with the standard personal income tax return.

  • ISEE and social bonuses

    Preparation of the ISEE declaration for access to subsidised benefits and social bonuses.

  • Successioni

    Inheritance tax and succession assistance.

  • Red and IMU

    Assistance with rental income declarations and municipal property tax.

  • INPS declaration of responsibility

    Support for the INPS declaration of responsibility.

  • Colf e Badanti

    Services for domestic workers and carers.

  • Contratti di locazione

    Rental contract assistance.

  • Partite IVA

    VAT registration and related assistance.

  • Contenzioso fiscale

    Tax litigation support.

  • Servizio Notifiche Digitali (SEND)

    Digital notification service assistance.

  • DigitaCGIL app

    App for managing appointments and paperwork and accessing PDF documents.

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