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byeagain

Austrian refurbishment-as-a-service company that turns product returns into revenue at industrial scale.

Last updated September 28, 2026

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Overview

byeagain is an Austrian company that provides refurbishment-as-a-service at industrial scale. Its core proposition is to help brands and retailers turn product returns, B-stock, and non-sellable inventory into revenue rather than waste. The company describes itself as operating an end-to-end refurbishment solution that integrates artificial intelligence into a data-driven process, enabling the refurbishment of non-standardised goods at industrial scale. Its system automates decisions on how each item should be assessed, processed, refurbished, or redeployed, allowing byeagain to deliver an all-in-one service covering assessment, refurbishment, resale, and fulfillment. The company positions its service around four main benefits for clients: opening new income streams, reaching new customer groups, establishing circular solutions without downsides, and future-proofing compliance with upcoming EU regulations. A key promise is that brands and retailers stay in control of their brand, price, and image while byeagain handles the operational complexity. Through marketplace integrations, refurbished products are automatically listed across trusted resale channels, making reselling simple, fast, and reliable. byeagain targets product categories that were previously excluded from commercially viable refurbishment. Its stated focus areas include outdoor and garden products such as gardening tools, pool equipment, outdoor cooking supplies, camping gear, sports equipment, cleaning devices, and lawn care products, as well as pet equipment including feeding supplies, carriers and harnesses, furniture, toys, travel accessories, and health products. The company reports operating at a scale of 25,000 different SKUs, achieving approximately 40% revenue recovery, and saving 55 kg of CO2 per item. Its founding team brings experience in automated intralogistics. Wolfgang Weingraber serves as Chief Executive Officer, leading business development, sales, and partnerships, while Jan Kranner serves as Chief Technology Officer, responsible for building and scaling the refurbishment processes and systems. byeagain is headquartered in Austria and operates with a focus on the European market, where it aims to help the retail industry move toward a future in which products are reused by default rather than destroyed.

History

byeagain is an Austrian company that emerged from the automated intralogistics sector. Its founding team brought experience and deep knowledge in automated intralogistics, which shaped the company's approach to refurbishment as an industrial, data-driven process rather than a manual or niche activity. The company was established to address a growing problem in retail: large volumes of product returns, B-stock, and non-sellable inventory that often end up destroyed or discounted at a loss. The company developed an end-to-end refurbishment solution by integrating artificial intelligence into a data-driven process. This system intelligently automates decisions on how each item should be assessed, processed, refurbished, or redeployed. This enables byeagain to offer refurbishment of non-standardised goods at industrial scale, a capability that had previously been difficult to achieve commercially. The service covers the entire process from refurbishment to fulfillment, allowing brands and retailers to turn returns into value while focusing on their core business. As part of its growth, byeagain has reported operating at a scale of 25,000 different SKUs, achieving approximately 40% revenue recovery, and saving 55 kg of CO2 per item. The company has built marketplace integrations that automatically list refurbished products across trusted resale channels, making reselling simple, fast, and reliable for its clients. This supports its mission to help brands and retailers transform returns into a profitable, circular business model. byeagain's vision is a retail industry where products are reused by default rather than destroyed. It envisions a future in which circularity is not a niche or a trade-off, but a standard part of how commerce works: economically viable, operationally scalable, and socially inclusive. The company positions its service as a way for clients to open new income streams, access new customer groups, establish circular solutions without downsides, and be compliant with EU regulations in the coming years, all while staying in control of their brand, price, and image.

Products and positioning

Refurbishment-as-a-service at industrial scale, turning product returns into revenue while letting brands and retailers stay in control of brand, price, and image.

  • Refurbishment-as-a-Service

    End-to-end service covering assessment, refurbishment, resale, and fulfillment of returned and non-sellable goods.

  • AI-driven refurbishment process

    A data-driven system that intelligently automates decisions on how each item should be assessed, processed, refurbished, or redeployed.

  • Marketplace integrations

    Automatically lists refurbished products across trusted resale channels for simple, fast, and reliable reselling.

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