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Brand Wiki/Industrials/Brussels Airlines

Brussels Airlines

Corporate brand

Unclaimed

Belgian flag carrier headquartered at Brussels Airport and a member of the Lufthansa Group and Star Alliance.

On this pageHistory↘

Last updated August 25, 2026

Contents

  1. 1. Overview
  2. 2. History
  3. 3. Products and positioning
  4. 4. Marketing campaigns
  5. 5. Brand decisions
  6. 6. Recent events
  7. 7. Related entries
  8. 8. Sources

Company facts

Brussels Airlines

Industry
Industrials · Passenger Airlines
Headquarters
Brussels Airport, b.house, Building 26, General Aviation Zone, Diegem, Machelen, Flemish Brabant, Belgium
Founded
2006
Parent
Lufthansa Group
Country
Belgium
Owner
Lufthansa AG, through SN Airholding SA/NV
On this page8
  1. 1. Overview
  2. 2. History
  3. 3. Products and positioning
  4. 4. Marketing campaigns
  5. 5. Brand decisions
  6. 6. Recent events
  7. 7. Related entries
  8. 8. Sources

Overview

Brussels Airlines is Belgium's flag carrier and largest airline. Its principal base and headquarters are at Brussels Airport, from which it operates a network spanning more than 100 destinations in Europe, West Asia, North America and Africa. The airline also undertakes charter flying and provides related aviation services, including aircraft maintenance and crew training. Its long-haul network has historically placed particular emphasis on Africa, reflecting Brussels' role as an important European gateway to the continent. The airline emerged from the restructuring of Belgium's aviation sector after the 2001 bankruptcy of Sabena, the country's former national carrier. SN Brussels Airlines, created from the former Delta Air Transport business, and Virgin Express Belgium were brought together after SN Airholding reached an agreement with Richard Branson in 2005 to obtain control of Virgin Express. The two businesses announced their merger in March 2006, revealed the Brussels Airlines name later that year and began operating under the new brand on 25 March 2007. The airline retained the IATA designator SN associated with Sabena and its successor, while its ICAO code became BEL in 2008. Lufthansa acquired a 45% stake in 2009 and obtained regulatory approval for the investment together with Brussels Airlines' entry into Star Alliance. Brussels Airlines joined Lufthansa's Miles & More programme in October 2009 and became Star Alliance's 26th member in December of that year. Lufthansa exercised its option to acquire the remaining shares in Brussels Airlines' parent company in 2016, completing the transaction in January 2017. Brussels Airlines is therefore integrated into the Lufthansa Group while continuing to operate as Belgium's national airline under its own brand. The carrier has progressively modernized its fleet and moved toward an all-Airbus operation. Its earlier fleet included Boeing 737s, British Aerospace 146s and Avro regional jets. Airbus A320-family aircraft became central to European operations, while Airbus A330s supported intercontinental services. The airline ended its use of leased Sukhoi Superjets earlier than planned because of maintenance-related downtime and announced additional A320neo deliveries to replace older A319s and reduce emissions. It also uses distinctive Belgian-themed aircraft liveries featuring cultural, artistic, sporting and entertainment references, including Tintin, René Magritte, The Smurfs, Tomorrowland, the Belgian national football team and the Atomium. Brussels Airlines expanded its North American presence with New York service in 2012, Washington service in 2013 and Toronto service in 2016. Africa has remained a core strategic market, and the carrier continued operating to West African countries during the 2014–2015 Ebola crisis to support essential travel and aid movements. Its operations were severely disrupted by the 2016 Brussels Airport terrorist attacks and again by the COVID-19 pandemic, during which scheduled flights were temporarily suspended and parts of the network and wet-lease structure were reduced. The brand uses the slogan "You're in good company" and presents itself as a Belgian, hospitable and internationally connected airline. Its customer proposition combines European short-haul connectivity, long-haul services, Star Alliance access, Lufthansa Group integration and a strong Belgian cultural identity. Brussels Airlines also experimented with its own LOOP loyalty programme from 2015 until 2020, while continuing to participate in Miles & More.

History

Brussels Airlines was formed during the reorganization of Belgian commercial aviation following Sabena's bankruptcy. Delta Air Transport became SN Brussels Airlines in 2002, and SN Airholding subsequently reached an agreement in April 2005 with Richard Branson to obtain control of Virgin Express. In March 2006, SN Brussels Airlines and Virgin Express announced that they would merge. The Brussels Airlines name was disclosed in November 2006, and the combined airline began operations on 25 March 2007. The new carrier inherited the SN IATA code associated with Sabena and its successor. It initially operated a mixed European and intercontinental network and developed a particularly important presence in Africa. A minor branding change was made to the original logo after some passengers objected to its thirteen-dot design on superstitious grounds; the logo was altered to fourteen dots. Lufthansa announced in 2008 that it would acquire 45% of Brussels Airlines and hold an option on the balance. European Commission approval followed in 2009. The investment allowed Brussels Airlines to join Star Alliance, which it did in December 2009, and the airline also entered Lufthansa's Miles & More programme. Lufthansa exercised its option to acquire the remaining 55% of SN Airholding in 2016, with the transaction completed in January 2017. During the 2010s, Brussels Airlines expanded its long-haul network and renewed its fleet. It added Airbus A330 capacity and launched New York service in 2012, Washington service in 2013 and Toronto service in 2016. The airline progressively replaced older Boeing and Avro aircraft with Airbus A319, A320 and A330 aircraft. It briefly used wet-leased regional aircraft, including Sukhoi Superjets, but ended those arrangements earlier than planned because repairs could result in extended aircraft downtime. The last Avro RJ100s were removed by the end of 2017, while the Superjets were phased out in early 2019. The airline also expanded through selected partnerships and acquisitions of operating capacity. A proposed Congolese project, Korongo Airlines, began service in 2012 and ceased operations in 2015. A separate airDC project was abandoned after disagreements with Hewa Bora. In 2017, Brussels Airlines integrated aircraft, traffic rights and personnel from the Belgian operation of Thomas Cook Airlines after that business was closed. Brussels Airlines faced major external disruptions. It continued flying to West Africa during the Ebola outbreak, unlike most carriers serving the affected countries. The March 2016 terrorist attack at Brussels Airport forced a temporary closure and led the airline to operate displaced long-haul services and substitute connections through other Belgian and German-speaking airports. During the COVID-19 pandemic, all flights were suspended temporarily from 21 March to 19 April 2020. The airline also ended a CityJet wet-lease arrangement and reduced scheduled services later in 2020. Leadership changed significantly in 2018 when CEO Bernard Gustin and CFO Jan De Raeymaeker resigned following discussions with Lufthansa. Christina Foerster became CEO in April 2018, and Dieter Vranckx, previously CFO, became CEO in January 2020. The airline later refreshed its corporate design in 2021. Its brand development has included a series of Belgian Icon aircraft, connecting the airline with Tintin, Magritte, The Smurfs, Bruegel, Tomorrowland, the Belgian football team and the Atomium. In 2022, it commissioned Hooverphonic to turn standard safety instructions into a musical video for long-haul flights. Brussels Airlines remains an active Lufthansa Group carrier and Belgium's principal international airline.

  • 2021

    Corporate design refreshed

    [1]Brussels Airlinesen.wikipedia.org

    Brussels Airlines introduced a revised corporate identity and logo.

  • 2020

    Temporary COVID-19 shutdown

    [1]Brussels Airlinesen.wikipedia.org

    The airline suspended scheduled flights for several weeks and subsequently reduced its network.

  • 2017

    Lufthansa becomes full owner

    [1]Brussels Airlinesen.wikipedia.org

    Lufthansa completed the acquisition of the remaining SN Airholding shares.

  • 2016

    Toronto added and Lufthansa announces full takeover

    [1]Brussels Airlinesen.wikipedia.org

    The airline added Toronto Pearson to its North American network, while Lufthansa announced its intention to acquire the remaining stake.

  • 2012

    New York route inaugurated

    [1]Brussels Airlinesen.wikipedia.org

    Daily Airbus A330 service began between Brussels and New York JFK.

  • 2009

    Star Alliance membership

    [1]Brussels Airlinesen.wikipedia.org

    Brussels Airlines joined Star Alliance as its 26th member and entered Miles & More.

  • 2007

    Brussels Airlines begins operations

    [1]Brussels Airlinesen.wikipedia.org

    The merged airline began flying under the Brussels Airlines name on 25 March.

  • 2006

    Merger and Brussels Airlines name announced

    [1]Brussels Airlinesen.wikipedia.org

    SN Brussels Airlines and Virgin Express announced their merger and disclosed the Brussels Airlines brand.

  • 2005

    SN Airholding takes control of Virgin Express

    [1]Brussels Airlinesen.wikipedia.org

    SN Airholding signed an agreement with Richard Branson concerning control of Virgin Express.

  • 2002

    SN Brussels Airlines is established

    [1]Brussels Airlinesen.wikipedia.org

    Delta Air Transport adopted the SN Brussels Airlines name after the collapse of Sabena.

Products and positioning

Belgian flag carrier offering internationally connected European and intercontinental air travel, with a distinctive focus on Africa, Belgian identity and Lufthansa Group network integration.

  • Short-haul passenger flights · 2007

    European network

    Scheduled flights linking Brussels with destinations across Europe. The network supports business, leisure and connecting traffic and has historically been operated largely with Airbus A319 and A320-family aircraft, supplemented at various times by leased regional equipment.

  • Long-haul passenger flights · 2007

    Intercontinental network

    Long-haul services operated primarily with Airbus A330 aircraft. The network includes North American destinations and a substantial African footprint, together with selected routes to West Asia and other intercontinental markets.

  • Charter aviation · 2010

    Charter services

    Brussels Airlines provides charter capacity for tour operators and other travel partners in addition to its scheduled network. A cooperation with Club Med expanded the role of Brussels-based charter and leisure flying.

  • Frequent-flyer programme · 2009

    Miles & More

    Brussels Airlines participates in Lufthansa's Miles & More programme. Customers can earn and redeem miles through eligible Brussels Airlines flights, Lufthansa Group services, Star Alliance carriers and participating non-airline partners.

  • Loyalty programme · 2015

    LOOP

    LOOP was a Brussels Airlines loyalty programme introduced for frequent customers who might not obtain significant benefits through traditional status-based programmes. It was available across the airline's network but was discontinued on 1 February 2020.

Marketing campaigns

  • 2022Hooverphonic safety video

    Long-haul network

    The airline commissioned Belgian band Hooverphonic to adapt standard safety instructions into a song and music video, using surreal visual references associated with Belgian culture.

    Outcome. The video was intended for long-haul flights through the end of 2025.

    Source
  • 2018Belgian Icons aircraft

    International network

    Brussels Airlines used aircraft artwork to promote Belgian cultural symbols and partnerships, including Tintin, Magritte, The Smurfs, Tomorrowland and the Belgian national football team.

    Outcome. The programme became a recurring element of the brand identity, with later liveries added and older versions retired or repainted.

    Source
  • 2015LOOP loyalty programme

    Brussels Airlines network

    The airline introduced LOOP to reward regular Brussels Airlines travelers through a programme designed to complement Miles & More.

    Outcome. Discontinued in February 2020.

    Source
  • 2010Club Med cooperation

    Belgium · Europe · Club Med destinations

    Brussels Airlines and Club Med announced a cooperation under which Brussels Airlines was expected to carry a large majority of Club Med passengers departing from Brussels, using both scheduled and charter services.

    Outcome. Expanded leisure and charter cooperation.

    Source

Brand decisions

  • 2020

    Reduce operations during COVID-19Strategy

    Background

    Belgian pandemic restrictions and the collapse in air travel caused a temporary suspension of all scheduled services.

    Action taken

    Brussels Airlines suspended flights, ended its CityJet wet-lease arrangement and cancelled or reduced a number of scheduled services.

    Aftermath

    The airline operated a smaller network while aviation demand recovered.

    Source
  • 2016

    Exercise Lufthansa's option for full ownershipM&A

    Background

    Lufthansa held an option to acquire the remaining shares of Brussels Airlines' parent company after its 2009 minority investment.

    Action taken

    Lufthansa's supervisory board approved exercise of the option, with completion scheduled for early 2017.

    Aftermath

    Brussels Airlines became effectively wholly owned by Lufthansa through SN Airholding.

    Source
  • 2011

    Accelerate Airbus fleet replacementGeneration change

    Background

    The airline sought to reduce operating costs and replace older Boeing and Avro aircraft.

    Action taken

    It ordered additional Airbus A319, A320 and A330 aircraft and accelerated the retirement of older types.

    Aftermath

    The fleet moved toward an all-Airbus structure, with Avro aircraft ultimately removed from service.

    Source
  • 2009

    Accept Lufthansa minority investmentM&A

    Background

    Lufthansa proposed acquiring 45% of Brussels Airlines and linking the Belgian carrier more closely to its group and Star Alliance.

    Action taken

    The transaction received European Commission clearance and Lufthansa purchased the minority stake.

    Aftermath

    Brussels Airlines joined Star Alliance and adopted Miles & More participation.

    Source

Recent events

  • 2022

    Brussels Airlines commissions a musical safety video[1]Brussels Airlinesen.wikipedia.org

    Campaign

    The airline worked with Belgian band Hooverphonic on a safety-instructions song and video for long-haul passengers.

  • 2021

    Brussels Airlines unveils revised corporate design[1]Brussels Airlinesen.wikipedia.org

    Campaign

    The airline announced a refreshed visual identity and new logo as part of a corporate design update.

  • 2020

    COVID-19 forces temporary flight suspension[1]Brussels Airlinesen.wikipedia.org

    Regulation · Other

    Brussels Airlines suspended all flights from 21 March to 19 April and subsequently reduced parts of its network and wet-lease operations.

  • 2018

    Senior leadership resigns after Lufthansa strategy discussions[1]Brussels Airlinesen.wikipedia.org

    Leadership change

    CEO Bernard Gustin and CFO Jan De Raeymaeker resigned after discussions with Lufthansa's board concerning the airline's future.

  • 2017

    Lufthansa completes acquisition of Brussels Airlines[1]Brussels Airlinesen.wikipedia.org

    M&A

    Lufthansa acquired the remaining shares of SN Airholding, making Brussels Airlines effectively wholly owned within the Lufthansa Group.

  • 2016

    Brussels Airport attack disrupts airline operations[1]Brussels Airlinesen.wikipedia.org

    Other

    Following the terrorist attack at Brussels Airport, the airline temporarily relocated some long-haul flying and operated alternative ground and short-haul connections.

  • 2015

    Brussels Airlines maintains West African flying during the Ebola outbreak[1]Brussels Airlinesen.wikipedia.org

    Other

    The carrier continued serving affected West African countries, helping maintain access for aid and essential travel.

  • 2012

    Brussels Airlines launches New York service[1]Brussels Airlinesen.wikipedia.org

    Product launch

    The airline inaugurated daily Brussels–New York JFK flights using Airbus A330 aircraft.

  • 2009

    Lufthansa acquires a minority stake and Brussels Airlines joins Star Alliance[1]Brussels Airlinesen.wikipedia.org

    M&A

    Lufthansa purchased 45% of the airline and the European Commission cleared the investment, enabling Brussels Airlines to join Star Alliance.

  • 2007

    Brussels Airlines begins operations under its new brand[1]Brussels Airlinesen.wikipedia.org

    Other

    The merged successor to SN Brussels Airlines and Virgin Express started operating as Brussels Airlines.

Related entries

  • Lufthansa Group
  • Air Dolomiti
  • Austrian Airlines
  • Austrian Airlines Group
  • Deutsche Lufthansa Aktiengesellschaft
  • Eurowings
  • Eurowings Europe
  • Germanwings
  • ITA Airways
  • Lufthansa Cargo
  • Lufthansa City Airlines
  • Lufthansa Italia
  • Lufthansa Technik
  • Miles & More
  • Swiss Global Air Lines
  • Swiss International Air Lines
  • Tyrolean Airways

Sources2 sources

  1. 1Brussels Airlinesen.wikipedia.org
  2. 2Lufthansa Group Unveils New Branding to Unify Expanding Airline Portfoliorustourismnews.com

* Cite this profile: Cite the canonical profile. /brand-wiki/brussels-airlines · Editorial policy · How profiles are compiled