Bio-Link

Bio-Link (霸力純水濾水系統), operated by Bio-Link (Holdings) Limited / 霸力集團有限公司, is a Hong Kong company that has supplied, installed and maintained point-of-use reverse-osmosis (RO) and ultrafiltration (UF) drinking-water systems since 1997. It serves both Hong Kong and Macau, and describes itself as a one-stop provider covering consultation, model selection, installation and long-term filter-cartridge maintenance. Its core proposition is direct-plumbed RO/UF drinking water that removes the need to order and carry bottled water, delivering continuous cold, warm and hot drinking water at the point of use. The company's product range spans freestanding water dispensers, tabletop and wall-mounted units, hot-water boilers, under-sink and countertop filtration units, sensor-activated bottle-filling stations and built-in drinking taps. Flagship models cited on its website include the ST1523 freestanding unit, the DT105TS tabletop unit, the HWBF01 hot-water boiler, the RO838 filtration unit, the BFS01 bottle-filling station and the TS0010 drinking tap. Bio-Link states that its entire filtration line has been tested by SGS, and that designated ST models (ST1523, ST9102 and ST2011) hold NSF/ANSI 42 and 58 certification; the ST2011 is described as touch-free. Bio-Link positions itself around service continuity rather than hardware alone: it emphasises that the hard part is not choosing a machine but having someone maintain it over the following years. It offers free consultation via WhatsApp, phone or email, on-site assessment, model recommendations with buy-or-rent options, professional installation, scheduled on-site maintenance and cartridge replacement, and repair support with a stated one-working-day response. It reports more than 1,000 served customers and nearly three decades of experience. Its customer base is institutional and commercial as well as residential. Bio-Link lists government departments, universities and schools, listed and multinational enterprises, financial institutions, medical and welfare organisations, hotels and restaurants, and households. Named clients in its own materials include the Hospital Authority, the Government Laboratory, the Lands Department, Hong Kong Polytechnic University, the Chinese University of Hong Kong, AIA, UOB, Nanyang Commercial Bank, CITIC Securities, Chow Tai Fook, Hitachi Elevator and Tung Wah Group of Hospitals. The company is also recognised as a social enterprise under the HKCSS SEE Mark (see0195), and states a commitment to training and employment opportunities for disadvantaged groups and to water-resource education.

Bio-Link was established in Hong Kong in 1997 under Bio-Link (Holdings) Limited / 霸力集團有限公司, and has focused on reverse-osmosis (RO) point-of-use drinking water for close to three decades, serving Hong Kong and Macau. From the outset the company has been a supplier, installer and maintainer of direct-plumbed RO/UF drinking-water systems, handling everything from consultation and model selection to scheduled filter-cartridge replacement. Over the years Bio-Link reports having served more than 1,000 customers. Its client list has grown to include government departments, universities and schools, listed and multinational enterprises, financial institutions, medical and welfare organisations, hotels and restaurants, and a large number of residential households. Named clients in its own materials include the Hospital Authority, the Government Laboratory, the Lands Department, Hong Kong Polytechnic University, the Chinese University of Hong Kong, AIA, UOB, Nanyang Commercial Bank, CITIC Securities, Chow Tai Fook, Hitachi Elevator and Tung Wah Group of Hospitals. The company has built its product range around several form factors: freestanding dispensers for offices and commercial premises, space-saving tabletop and wall-mounted units for small pantries and homes, hot-water boilers for pantries and food-and-beverage peak demand, under-sink and countertop RO/UF filtration units, sensor-activated bottle-filling stations for campuses and public drinking points, and built-in drinking taps that dispense hot and cold water while saving counter space. Flagship models highlighted on its website include the ST1523 freestanding unit, the DT105TS tabletop unit, the HWBF01 hot-water boiler, the RO838 filtration unit, the BFS01 bottle-filling station and the TS0010 drinking tap. Certification and testing have become a central part of Bio-Link's positioning. The company states that its entire filtration line has been tested by SGS, and that designated ST models — ST1523, ST9102 and ST2011 — hold NSF/ANSI 42 and 58 certification, with the ST2011 described as touch-free. It explains that NSF/ANSI 42 covers sensory effects such as chlorine, taste and odour, while NSF/ANSI 58 addresses the contaminant-reduction performance of RO systems. It also notes that filtration reduces or improves impurities, residual chlorine and taste rather than removing all substances. Bio-Link operates as a recognised social enterprise under the HKCSS SEE Mark (see0195), and states a commitment to providing training and employment opportunities for disadvantaged groups and to promoting knowledge and education about water resources. Its service model is built around continuity: free consultation by WhatsApp, phone or email, on-site assessment where needed, model recommendations with buy-or-rent options, professional installation, scheduled on-site maintenance and cartridge replacement with proactive reminders, and repair support with a stated one-working-day response.

• 1997

  Bio-Link is established in Hong Kong and begins supplying, installing and maintaining direct-plumbed RO/UF drinking-water systems in Hong Kong and Macau.

• Bio-Link reports having served more than 1,000 customers across government, education, corporate, financial, medical, welfare, hospitality and residential sectors.

• Designated ST models (ST1523, ST9102, ST2011) obtain NSF/ANSI 42 and 58 certification; the entire filtration line is tested by SGS.

• Bio-Link is recognised as a social enterprise under the HKCSS SEE Mark (see0195).

One-stop point-of-use RO/UF drinking-water partner for Hong Kong and Macau, differentiated by long-term maintenance service, third-party certification and social-enterprise status.

• ST1523 freestanding dispenser

  Flagship freestanding model; holds NSF/ANSI 42 and 58 certification.

• ST9102 freestanding dispenser

  Freestanding model holding NSF/ANSI 42 and 58 certification.

• ST2011 touch-free freestanding dispenser

  Touch-free freestanding model holding NSF/ANSI 42 and 58 certification.

• DT105TS tabletop dispenser

  Flagship tabletop/wall-mounted model for small pantries and homes.

• HWBF01 hot-water boiler

  Flagship hot-water boiler for continuous boiled water supply in pantries and food-and-beverage settings.

• RO838 filtration unit

  Flagship under-sink RO/UF or countertop filtration unit.

• BFS01 bottle-filling station

  Flagship sensor-activated bottle-filling station for campuses and public drinking points.

• TS0010 drinking tap

  Flagship built-in drinking tap dispensing hot and cold water while saving counter space.

1. 1Bio-Link 霸力純水濾水系統｜香港及澳門飲水機・濾水方案bio-link.com.hk
2. 2關於 Bio-Link｜香港濾水系統及飲水機供應商bio-link.com.hk
3. 3Bio-Linkwikidata.org