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Bell and Howell

Bell and Howell is a North American provider of mission-critical automation services and solutions, specializing in mechatronics equipment and software.

Last updated September 11, 2026

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Overview

Bell and Howell is one of North America's largest robotics and automation service organizations, providing mission-critical automation services and solutions. Its Automation Services are powered by expert mechatronic service engineers with full coverage across North America, supported by the Integrated 360™ technology platform, SmartOps Dispatch™, and 24/7/365 technical support. Its Automation Solutions portfolio includes next-generation equipment for print, retail, pharmaceuticals, packaging, mail production, ecommerce, and manufacturing. The company is headquartered in Durham, North Carolina, with a main office in Richmond Hill, Ontario, Canada.

History

Bell and Howell is described as one of North America's largest robotics and automation service organizations, built on a foundation of integrity and excellence. It has a legacy of innovation and deep expertise in mechatronics. The company operates a North American service network comprising highly skilled mechatronics technicians, 24/7 customer and technical support centers, and an automated parts supply and replenishment system. It has been recognized as a Top Employer, named to Forbes' America's Best Employers 2025, and honored in the 2025 Training APEX Awards. Its SmartOps Dispatch™ received ISSIP Distinguished Recognition for Business Impact.

Products and positioning

Leading provider of mission-critical automation services and solutions, recognized for service excellence and mechatronics expertise.

  • Production Mail

    Automation solutions for mail production.

  • Packaging Automation

    Automation solutions for packaging.

  • Automated Pickup

    Automation solutions for retail click-and-collect.

  • Specialty Solutions

    Specialty automation solutions.

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