Autensai

Autensai is a French IT services and managed services company that positions itself as an operator of business IT "by experts, accelerated by AI." Its offering is aimed at French TPE, PME and ETI — very small, small and mid-sized enterprises — with the stated ambition of serving companies of fewer than 500 people. Rather than acting as a traditional break-fix helpdesk, Autensai presents itself as a single accountable point of contact for a client's entire IT estate, covering day-to-day support, fleet management, onboarding and offboarding, cybersecurity, networks and cloud, automation, artificial intelligence, business software and hardware procurement. The company's model rests on a combination of automation and named human experts. According to its own materials, a level-1 AI agent absorbs routine requests around the clock, while a dedicated pair of named experts retains decision-making authority over what matters. Autensai advertises 24/7 human supervision and helpdesk, a 24/7 SOC for detection, RMM-based fleet monitoring, contractual SLAs with guaranteed response and recovery times, and data and backups kept in France. It also claims that roughly 90% of tickets are auto-resolved and that clients recover about three days per month of administrative time. Autensai markets a broad catalogue of managed services. These include IT support and fleet management, continuous cybersecurity protection such as anti-ransomware, 24/7 monitoring and backups, networks and cloud services, task automation, concrete and governed AI use cases, and the selection, deployment and optimization of business software and licences. It also offers hardware purchase and leasing for up to 36 months, claiming access to some 300,000 references of PC and Mac computers, phones, screens, Wi-Fi access points, NAS devices and AI workstations, delivered configured within 24 hours. The company emphasizes sovereignty and reversibility. It states that 100% of data and backups are held in France, that backups are tested, and that clients remain owners of their data, access and decisions and can take back the keys at any time. Its stated mission is to give smaller organizations enterprise-grade IT support without enterprise-grade complexity or budget, replacing fragmented multi-vendor arrangements with a single responsible interlocutor. Public information about Autensai is limited. Wikidata describes it simply as a French IT services and managed services company. Its website lists Gregory Maman as an AI expert who frames AI use cases and leads the design of agents, RAG assistants and sovereign deployments, and Bruno Renoux as a technical expert who leads managed services, monitoring and cybersecurity. The company reports a 4.8 out of 5 rating across 184 Google and Trustpilot reviews on its homepage. No founding year, headquarters address, ownership structure or funding details are disclosed in the available evidence.

Autensai is a French IT services and managed services company. Public evidence about its corporate history is sparse: Wikidata classifies it simply as a French IT services and managed services company, and no founding date, founding team, headquarters location or ownership details appear in the available sources. What can be documented is the company's positioning and service model as presented on its own website. Autensai describes itself as an operator of business IT "by experts, accelerated by AI." Its stated mission is to give smaller French organizations — TPE, PME and ETI, and more broadly companies of fewer than 500 people — a level of IT support comparable to that of large groups, without the complexity or budget usually associated with it. The company argues that many such businesses suffer from fragmented IT: multiple providers, no one truly accountable, and outages discovered too late. Autensai was created, in its own words, to put a single responsible interlocutor back in front of the client. The company's operating principle is summarized as "AI accelerates, humans decide." A level-1 AI agent handles routine requests 24/7, while a dedicated pair of named experts retains control over what matters. Autensai commits to contractual service levels rather than best-effort support, with measurable intervention and recovery times. It advertises 24/7 human supervision and helpdesk, a 24/7 SOC for detection, RMM-based fleet monitoring, and data and backups held in France with tested backups. It also states that clients remain owners of their data, access and decisions and can take back the keys at any time. Autensai's service catalogue spans IT support and fleet management, cybersecurity, networks and cloud, automation, artificial intelligence, business software, and hardware purchase and leasing. On the hardware side it claims access to roughly 300,000 references of PC and Mac computers, phones, screens, Wi-Fi access points, NAS devices and AI workstations, delivered configured within 24 hours, with purchase or leasing terms of up to 36 months. On the AI side it offers concrete, governed use cases for client teams without exposing their data. The company's website names two experts: Gregory Maman, described as an AI expert who frames AI use cases and leads the design of agents, RAG assistants and sovereign deployments, and Bruno Renoux, described as a technical expert who leads managed services, monitoring and cybersecurity. The homepage also reports a 4.8 out of 5 rating across 184 Google and Trustpilot reviews. Beyond these self-reported elements, no independent corporate history, funding events, acquisitions or leadership changes are documented in the supplied evidence.

Enterprise-grade IT support for French TPE, PME and ETI without enterprise complexity or budget, delivered through a single accountable contact combining AI automation with named human experts.

• Support & Gestion IT

  Responsive single point of contact for troubleshooting, fleet management, onboarding and offboarding.

• Cybersécurité

  Continuous protection of workstations and accounts: anti-ransomware, 24/7 monitoring, backups.

• Réseaux & Cloud

  Reliable Wi-Fi and internet, and tools accessible everywhere securely.

• Automatisation

  Automatic handling of repetitive tasks: fewer errors, more useful time.

• Intelligence Artificielle

  Concrete, governed AI use cases for teams without exposing data.

• Logiciels métier

  Selection, deployment and optimization of business software and licences without unnecessary duplication.

• Achat & Leasing

  IT hardware at the right price: purchase or leasing up to 36 months, delivered configured within 24 hours; 300,000 references of PC & Mac computers, phones, screens, Wi-Fi access points, NAS, AI workstations.

1. 1Autensai - Votre IT, opéré par des experts, accéléré par l'IAautens.ai
2. 2Nos services · Autensaiautens.ai
3. 3À propos - Autensaiautens.ai
4. 4Autensaiwikidata.org