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Associazione Ciessevi

Associazione Ciessevi, operating as CSV Milano, is the Volunteer Service Centre for the Milan metropolitan area, supporting volunteering and active citizenship since 1997.

Last updated September 28, 2026

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Overview

Associazione Ciessevi — widely known as CSV Milano — is an Italian non-profit association based in Milan that functions as the Volunteer Service Centre (Centro di Servizio per il Volontariato, CSV) for the Milan metropolitan area. Registered as an Ente del Terzo Settore (ETS) under RUNTS no. 32061, it is headquartered at Piazza Castello 3 in central Milan and operates under the umbrella of the regional and national CSV networks, CSVnet Lombardia and CSVnet. Its stated mission is to act as an agent of development for volunteering and active citizenship in the Milan metropolitan area, pursuing the general interest of the community. The organisation traces its roots to 1997, when Centres of Service for Volunteering became active across Italy to support and qualify voluntary organisations and to promote a culture of solidarity. CSV Milano describes itself as a place where associations and citizens can ask questions, find answers to their needs, develop skills and knowledge, and connect with others and with the territory through services and professional expertise aimed at supporting the common good. CSV Milano's activity spans several areas. It provides training courses, webinars and workshops for non-profit organisations and volunteers; it publishes and curates funding calls (bandi) and opportunities for the Third Sector; it organises and promotes events; and it offers guidance on legal, fiscal and administrative obligations for ETS. Its website aggregates news, deadlines, calls for proposals and in-depth features relevant to the non-profit world, including topics such as social and health integration, insurance for volunteers and organisations, and environmental education. As part of its institutional role, CSV Milano works with public institutions and other organisations through services and projects, and it participates in networks such as CSVnet and CSVnet Lombardia. It has produced a Social Report (Bilancio Sociale) for around twenty years and has more recently begun a transition towards a combined Social and Sustainability Report, with a stronger focus on sustainability and positive community impact. The organisation promotes an inclusive, supportive and sustainable community in which volunteering and civic engagement are constitutive elements of every citizen's life.

History

Associazione Ciessevi, known operationally as CSV Milano, is the Volunteer Service Centre (Centro di Servizio per il Volontariato) for the Milan metropolitan area. The Centres of Service for Volunteering have been active in Italy since 1997, established to support and qualify voluntary organisations and to promote a culture of solidarity. CSV Milano's own account places its origins within this national framework: it describes the CSVs as places where associations and citizens can ask questions, find answers to their needs, develop skills and knowledge, and connect with others and with the territory through services and professional expertise aimed at supporting the common good. Over the following decades, CSV Milano developed a broad portfolio of services for the Third Sector in and around Milan. It provides training courses, webinars and workshops; it curates and publishes funding calls and opportunities; it organises events; and it offers guidance on the legal, fiscal and administrative obligations that apply to Enti del Terzo Settore. Its website functions as a hub of news, deadlines and in-depth features for the non-profit world, covering topics such as social and health integration, insurance for volunteers and organisations, and environmental education. The organisation is part of the wider CSV network, belonging to CSVnet and CSVnet Lombardia. Through these networks it favours the protagonism of citizens and works with institutions and organisations through services and projects, supporting volunteering in acquiring competences, collaborating with other actors, finding resources and intervening on social needs. A significant institutional development in CSV Milano's recent history is its reporting practice. After around twenty years of producing a Bilancio Sociale (Social Report), the organisation began a path towards its first Bilancio Sociale e di Sostenibilità (Social and Sustainability Report). According to its own account, this new chapter is a crucial step in its mission to promote volunteering and active citizenship in the Milan metropolitan area, with an even stronger focus on sustainability and positive impact in the community. The process followed a reformulation of its vision and mission, the identification of internal and external stakeholders, and the identification of the organisation's material themes. CSV Milano is registered as an Ente del Terzo Settore (ETS) under RUNTS no. 32061, with fiscal code 97204450155 and VAT number 12519550151. It is headquartered at Piazza Castello 3, 20121 Milan, and can be reached at tel. 02 45475850 and info.milano@csvlombardia.it. Its mission is to be an agent of development for volunteering and active citizenship in the Milan metropolitan area for the pursuit of the general interest of the community, promoting an inclusive, supportive and sustainable community in which volunteering and civic engagement are constitutive elements of every citizen's life.

  • 1997

    Centres of Service for Volunteering (CSV) become active in Italy, the national framework within which CSV Milano operates.

  • CSV Milano begins producing its Bilancio Sociale (Social Report), a practice it maintains for around twenty years.

  • CSV Milano starts the path towards its first Bilancio Sociale e di Sostenibilità (Social and Sustainability Report), following a reformulation of its vision and mission.

Products and positioning

The Volunteer Service Centre for the Milan metropolitan area, acting as an agent of development for volunteering and active citizenship within the CSVnet network.

  • Training courses and webinars

    Courses, webinars and workshops for volunteers and non-profit organisations, including the 'Fare Non Profit' series.

  • Funding call information and guidance

    Curated publication of bandi and opportunities for the Third Sector, such as the Regione Lombardia environmental education call.

  • Legal, fiscal and administrative guidance

    Guidance on obligations for Enti del Terzo Settore, including deadlines and regulatory updates.

  • Events and workshops

    Events such as workshops on social and health integration and the Case della Comunità.

  • Social and sustainability reporting

    Bilancio Sociale and the transition towards a Bilancio Sociale e di Sostenibilità.

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