ASOS的争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
2026
ASOS告知客户黑客窃取的客户数据超出此前披露范围
问题披露
ASOS告知客户，黑客掌握了可能涉及数百万在线商店用户的详细资料，包括姓名、地址、电话号码、电子邮箱、客户编号及网站搜索记录。此前网络罪犯联系BBC称，此次泄露事件超出了ASOS此前所说的"基本联系信息"范围。ASOS确认客户数据资料被窃取，但表示银行信息或密码未被获取。该公司表示数据泄露调查仍在进行中，并称已采取额外措施加强安全控制。黑客通过冒充可信联系人获取登录凭证，从而进入了一名员工账户，客户已被提醒防范潜在的冒充诈骗。
品牌回应
澄清 — Asos
In its email to customers, Asos confirmed data profiles were taken but said no bank details or passwords were accessed.
调查 — Asos
Asos said it is still investigating the data breach and it would "contact customers directly where we believe additional information, support or action may be required".
整改 — Asos
"We take that responsibility seriously and have already taken additional steps to further strengthen security controls," it said.
来源摘录
Asos has told its customers that hackers are in possession of detailed profiles of potentially millions of the online store's users.
It issued the update after BBC News told the retailer it had been contacted by cyber criminals who said this week's breach went beyond the "basic contact details" Asos previously said might have been accessed.
Names, addresses, phone numbers, emails and customer numbers are now in the hands of cyber criminals.
2026
ASOS披露数据泄露事件，客户姓名及联系方式被未授权方访问
问题披露
英国线上时尚零售商ASOS披露一起波及其客户的数据泄露事件。据ASOS初步调查，未经授权的一方通过冒充可信联系人获取ASOS员工账号登录凭证，随后用该凭证访问ASOS使用的部分第三方平台上的信息。泄露暴露了客户的姓名、联系方式以及部分非个人账号相关信息，但公司表示支付卡信息和账户密码未被泄露。黑客曾向用户发送未经授权的通知，声称已完全入侵Snowflake实例。ASOS已立即锁定受影响的第三方平台，就由此造成的不确定性向其1650万客户致歉，并表示正积极配合执法和监管机构。
英国线上时尚零售商ASOS披露一起于周二波及其客户的数据泄露事件。据ASOS初步调查，未经授权的一方通过冒充可信联系人获取ASOS员工账号登录凭证，随后用该凭证访问ASOS使用的部分第三方平台上的信息。泄露暴露了客户的姓名、联系方式以及部分非个人账号相关信息，但公司表示支付卡信息和账户密码未被泄露。黑客曾向用户发送未经授权的通知，声称已完全入侵Snowflake实例。ASOS已立即锁定受影响的第三方平台，就由此造成的不确定性向其1650万客户致歉，并表示正积极配合执法和监管机构。
品牌回应
道歉 — ASOS
In an update sent to its 16.5 million customers, ASOS apologised for the incident “any uncertainty this caused”.
澄清 — ASOS
But when it comes to financial-related information, the company said they found no breach in payment card information and account passwords, as mentioned in an email sent to customers.
调查 — ASOS
it is actively cooperating with relevant law enforcement and regulatory authorities regarding the breach.
整改 — ASOS
the retailer immediately locked down the affected third-party platforms to prevent the access of information at the hand of unauthorized entities.
来源摘录
the retailer immediately locked down the affected third-party platforms to prevent the access of information at the hand of unauthorized entities.
British online fashion retailer ASOS has issued a recent update regarding the recent data breach that hit its customers on Tuesday.
According to the retailer, in the hacking incident personal details were accessed after an “unauthorised notification” was sent out to users in a new update.
2026
黑客通过ASOS应用推送通知发送勒索信息，声称已攻破Snowflake实例
问题披露
2026年10月6日，英国各地数十名ASOS用户收到来自该零售商应用的推送通知，内容疑似由黑客发送，意在向公司勒索。该信息致函ASOS数据保护官和IT团队，声称攻击者已'完全攻破Snowflake实例'，要求与其联系，否则将泄露数据。网络安全专家指出，发送这些推送通知需要访问ASOS的通知系统，该系统与其声称攻破的Snowflake数据平台相互独立。一个自称为'Xuanye Group'的新组织当天创建了Telegram频道并发布与ASOS攻击相关的内容。ASOS在报道时未立即回应置评请求。
来源摘录
Asos users across the UK have been sent pop-up messages from its app that appear to have been sent by hackers trying to extort the company.
Dear ASOS DPO and IT, we have fully compromised the Snowflake instance. Engage with us, or we will leak it
The new group is calling itself Xuanye Group and only created its Telegram channel today.
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2016