Arrowhead Mall
An enclosed shopping mall in Muskogee, Oklahoma, serving the city and surrounding eastern Oklahoma communities.
Last updated August 24, 2026
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Overview
Arrowhead Mall is an enclosed shopping center in Muskogee, Oklahoma, United States. Opened in 1987 in the downtown district, it was developed to provide a regional retail destination for Muskogee and nearby communities. The mall is described as the only enclosed mall within approximately 44 miles of Muskogee, although it operates in proximity to the larger Tulsa metropolitan retail market. The property has experienced substantial ownership, management, and tenant changes over time. Its original owner was Warmack & Company. In 2005, the mall was acquired by J. Herzog & Sons, Inc., which subsequently carried out a series of updates in 2014. Those improvements included removing the former children's play area, adding seating to the food court, introducing free Wi-Fi, and bringing a Justice clothing store to the tenant mix. The mall's retail position was nevertheless weakened by the departure of several major department-store tenants. Sears announced in August 2014 that its Muskogee store would close, and the location shut in November of that year. Part of the former Sears space was later occupied by the United States Postal Service in 2019, giving the property a civic and service-oriented use in addition to retail. Dillard's closed its location in May 2019, while Stage closed in August 2020. JCPenney announced in June 2020 that its Muskogee store would close as part of a nationwide reduction, with the closure expected around October 2020. The JCPenney departure left Arrowhead Mall without traditional anchor stores. Financial and operational pressure became particularly visible in the second half of the 2010s. In November 2016, the mall entered receivership and was offered for sale by Wells Fargo Bank. Wells Fargo sold the property to an investor in 2018. Property Managers LLC of Fort Worth, Texas, is identified as the mall's management company. In September 2021, the property was reported to have a federal contract involving the lease or rental of office space, indicating an effort to use portions of the mall for non-retail purposes. The mall's history reflects the broader transition affecting many mid-sized American enclosed shopping centers: an initial role as a regional retail hub, later competition from larger metropolitan areas and other formats, the loss of department-store anchors, and attempts to diversify occupancy. Although its traditional department-store configuration has disappeared, Arrowhead Mall remains a physical commercial property serving Muskogee and the surrounding area.
History
Arrowhead Mall opened in 1987 in Muskogee, Oklahoma's downtown district. It was established as an enclosed regional shopping center for Muskogee and nearby communities in eastern Oklahoma. The mall's catchment area has been described as distinctive because it is the only mall within roughly 44 miles of Muskogee, while still being close enough to face competition and comparison with the Tulsa metropolitan area. The property was originally owned by Warmack & Company. J. Herzog & Sons, Inc. acquired the mall in 2005 and remained its owner until the property entered receivership in 2016. During Herzog's ownership, the mall received a series of physical and amenity improvements in 2014. The former children's play area was removed, the food court received additional seating, free Wi-Fi was introduced, and a Justice clothing store was added. These changes were intended to refresh the customer environment and maintain the mall's relevance as its tenant mix evolved. The mall also experienced serious public-safety and reputational disruption. On April 10, 2010, a shooting at the property killed one person and injured at least five others. Contemporary accounts characterized the event as gang-related, although the available reference material does not provide further details about the investigation or legal outcome. Anchor-store turnover became a defining feature of the mall's later history. Sears announced the closure of its Muskogee store in August 2014, and the store closed in November. In 2019, part of the former Sears premises was reused by the United States Postal Service. Dillard's closed in May 2019, and Stage followed in August 2020. JCPenney announced on June 4, 2020, that its store would close as part of a nationwide program affecting 154 locations; the Muskogee closure was expected around October 2020. Once JCPenney departed, Arrowhead Mall no longer had its former department-store anchors. Ownership and financial circumstances changed in 2016. In November of that year, the mall entered receivership and Wells Fargo Bank placed it up for sale. The bank completed a sale to an investor in 2018. The property is identified as being managed by Property Managers LLC of Fort Worth, Texas. Later use of the site included non-retail activity: in September 2021, Arrowhead Mall was reported to have a federal contract to lease or rent office space. This development illustrates the property's movement toward a more mixed-use occupancy model after the loss of its major retail anchors. Arrowhead Mall's trajectory is therefore that of a mid-sized enclosed mall adapting to changing retail economics. Its history combines an initial regional-shopping role, periodic amenity investment, a serious security incident, receivership, ownership transfer, department-store closures, and attempts to retain commercial utility through postal and office uses. The available reference material confirms that the property remains associated with the Arrowhead Mall name, but does not provide a complete current tenant directory or detailed information about its present ownership structure.
- 2021
Federal office-space contract reported
[1]The mall is reported to have a federal contract involving leased or rented office space.
- 2020
Stage and JCPenney leave
[1]Stage closes in August, while JCPenney proceeds with a closure announced in June. The JCPenney departure leaves the mall without anchor stores.
- 2019
Postal service occupies former Sears space
[1]The United States Postal Service moves into part of the former Sears location.
- 2019
Dillard's departs
[1]Dillard's closes its Arrowhead Mall location in May.
- 2018
Mall sold to an investor
[1]Wells Fargo sells the property to an investor.
- 2016
Property enters receivership
[1]Arrowhead Mall enters receivership in November and is offered for sale by Wells Fargo Bank.
- 2014
Facility and amenity updates
[1]The property removes its old play area, expands food-court seating, adds free Wi-Fi, and brings in a Justice clothing store.
- 2014
Sears store closes
[1]Sears closes its Muskogee store in November after announcing the departure in August.
- 2010
Deadly mall shooting
[1]A shooting on April 10 kills one person and injures at least five others.
- 2005
J. Herzog acquires the mall
[1]J. Herzog & Sons, Inc. purchases Arrowhead Mall from Warmack & Company.
Products and positioning
A local and regional enclosed shopping center serving Muskogee and nearby eastern Oklahoma communities, with a later shift toward mixed retail, service, and office occupancy.
Shopping mall · 1987
Enclosed retail mall space
Arrowhead Mall's core offering is enclosed commercial space for retail tenants, formerly including major department-store anchors and specialty stores. The property has historically combined storefronts, common areas, and food-court facilities to serve shoppers from Muskogee and surrounding communities.
Dining
Food-court facilities
The mall includes a food-court area designed for quick-service dining and customer gathering. In 2014, additional seating was added as part of a broader refresh of the property.
Commercial real estate · 2019
Commercial and office leasing
After the departure of its major department-store anchors, the property expanded beyond a conventional retail role. Uses documented in the former Sears space include United States Postal Service operations, and a federal contract reported in 2021 involved leasing or renting office space.
Controversies
Brand decisions
2020
Response to anchor-store losses through alternative occupancyOtherBackground
The mall lost Sears, Dillard's, Stage, and JCPenney over the preceding years, leaving it without traditional anchor stores.
Action taken
Part of the former Sears space was repurposed for United States Postal Service use, and the property later pursued office-related leasing.
Aftermath
The documented changes indicate a shift toward mixed retail, service, and office occupancy.
2016
Receivership and sale processStrategyBackground
The mall's financial and ownership position deteriorated to the point that it entered receivership.
Action taken
Wells Fargo Bank placed the property up for sale in November 2016.
Aftermath
The mall was sold to an investor by Wells Fargo in 2018 and continued under third-party management.
2014
Refresh of customer amenities and tenant mixStrategyBackground
The mall sought to update its physical environment and customer amenities while continuing to attract specialty retail tenants.
Action taken
Management removed the old play area, added food-court seating, introduced free Wi-Fi, and added a Justice clothing store.
Aftermath
The property continued operating, but subsequently experienced the loss of several major department-store tenants.
Sources2 sources
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