Arriva GmbH

Arriva GmbH is a German private postal service company headquartered in Singen, Baden-Württemberg. It positions itself as a private letter-mail service provider for the Baden-Württemberg region, offering business customers a range of basic and optional services for efficient mail dispatch, while private customers can also use many of its services. The company operates a broad network of letterboxes and provides worldwide shipping, pickup service for business clients, no contractual commitment, shipment tracking, personal contacts, and certified environmental management. Arriva was founded in 2000 and celebrated its 20th anniversary in 2020. In April 2021 it launched three new digital products — arriva.digital, Warensendungen (goods shipments), and online parcel capture — expanding its digital services. In March 2018 it was first certified according to DIN ISO 9001:2015 and DIN ISO 14001:2015. In January 2024 the shareholder BZ-medien GmbH und Co. KG withdrew from the letter business, the Freiburg letter center was converted into a consolidation center, and Thomas Kluzik took over as managing director. In July 2024 the company moved its registered office from Lörracherstr. 5a in 79115 Freiburg to Freibühlstr. 4 in 78224 Singen, and became a 100% subsidiary of the SÜDKURIER Medienhaus. With over 100 employees, it is one of the largest private letter service providers in Baden-Württemberg, processing several million letters annually. Arriva serves both business and private customers. Its services include label ordering, shipment tracking, pickup orders, contact, letterbox locations, and quote requests. The arriva-digital offering allows customers to send letters digitally from the workplace or home office. The company emphasizes regional roots with worldwide reach, simple and uncomplicated mailing, and verified environmental management.

Arriva GmbH was founded in 2000 and celebrated its 20th company anniversary in 2020. It established itself as a private letter service provider in Baden-Württemberg, Germany, serving business and private customers with letter mail delivery, worldwide shipping, pickup services, and a network of letterboxes. In March 2018, the company was first certified according to the latest standards DIN ISO 9001:2015 and DIN ISO 14001:2015, reflecting its commitment to quality management and environmental management. In April 2021, Arriva launched three new products — arriva.digital, Warensendungen (goods shipments), and online parcel capture — expanding its digital service offerings. These products allowed customers to send letters digitally from the workplace or home office. In January 2024, a significant restructuring took place: the shareholder BZ-medien GmbH und Co. KG withdrew from the letter business, the Freiburg letter center was converted into a consolidation center, and Thomas Kluzik took over as managing director. In July 2024, Arriva relocated its registered office from Lörracherstr. 5a in 79115 Freiburg to Freibühlstr. 4 in 78224 Singen. In the same month, it became a 100% subsidiary of the SÜDKURIER Medienhaus. With over 100 employees, Arriva is one of the largest private letter service providers in Baden-Württemberg, processing several million letters annually. As of 2026, the company continues to operate its services, including seasonal offerings such as Christmas labels for holiday mail, and maintains its focus on reliable, environmentally certified postal solutions.

• 2024

  Restructuring: BZ-medien withdraws from letter business; Freiburg letter center becomes consolidation center; Thomas Kluzik becomes managing director.

• 2024

  Registered office relocated from Freiburg to Singen; company becomes 100% subsidiary of SÜDKURIER Medienhaus.

• 2021

  Launch of arriva.digital, Warensendungen, and online parcel capture.

• 2020

  20th company anniversary.

• 2018

  First certification according to DIN ISO 9001:2015 and DIN ISO 14001:2015.

• 2000

  Arriva GmbH founded.

Private letter service provider in Baden-Württemberg offering simple, reliable, and environmentally certified postal solutions for business and private customers, with regional roots and worldwide reach.

• arriva.digital

  Digital letter sending service allowing customers to send mail digitally from workplace or home office.

• Warensendungen

  Goods shipment service launched in April 2021.

• Online-Paketerfassung

  Online parcel capture service launched in April 2021.

• Letter mail delivery

  Private and business letter delivery with worldwide shipping, pickup service, and tracking.

1. 1arriva gmbh - Postversand preiswert und zuverlässig | arriva gmbharriva-service.de
2. 2arriva Firmengeschichte | arriva gmbharriva-service.de
3. 3Arriva GmbH - Wikidatawikidata.org