American Home Shield

American Home Shield (AHS) is a U.S. home warranty brand serving homeowners, home buyers, and some customers connected with real-estate transactions. Its contracts generally cover the repair or, when applicable under the contract, replacement of residential systems and household appliances such as heating and cooling equipment, plumbing, electrical systems, refrigerators, and laundry appliances. Coverage, service fees, exclusions, and replacement terms vary by plan and contract, so the service is distinct from conventional property insurance. Founded in 1971, the brand has focused on residential systems and appliance service contracts. In 2018, ServiceMaster separated its home services businesses, and American Home Shield became a principal brand of Frontdoor, Inc. Frontdoor operates as a standalone public company, with home warranties, contractor networks, and related digital service tools at the center of its business. The brand’s value proposition is based on contract coverage, claims handling, and access to repair professionals rather than on selling appliances or other physical products.

American Home Shield was founded in 1971 and built its business around contractual repair coverage for residential systems and household appliances in the United States. Unlike a one-time repair marketplace, a home warranty provider generally sells a service contract for a defined period; when a covered failure occurs, the customer submits a service request and the provider arranges diagnosis and repair through a contractor network. Repair, replacement, exclusions, and service fees depend on the applicable contract. Over time, AHS developed offerings covering air-conditioning and heating equipment, plumbing, electrical systems, and a range of appliances, becoming one of the larger U.S. home warranty brands. In 2018, ServiceMaster placed American Home Shield and related home-services activities within the Frontdoor structure and completed a separation that made Frontdoor an independent public company. AHS has since continued as Frontdoor’s principal consumer-facing brand, with operations centered on home warranty contracts, claims handling, contractor networks, and online service processes. Coverage, fees, and regulatory requirements can vary by state and plan, so the controlling terms are those in the customer’s contract.

• 2018

  Included in Frontdoor's Independent Listing Structure

  [3]Frontdoor, Inc. investor relationsinvestors.frontdoorhome.com

  ServiceMaster spun off its home services business, Frontdoor became an independent public company, and American Home Shield became its core brand.

• 1971

  Brand Founded

  [2]American Home Shield company informationahs.com

  American Home Shield began offering home warranty services for residential systems and appliances in the United States.

A home warranty and repair service brand for U.S. households, emphasizing coverage of repair needs for home systems and appliances through contracts.

• Home warranty services

  Home Warranty Plans

  Contract-based home warranty plans for residential customers, primarily covering repair needs for home systems and appliances. After a covered failure, customers can request service and the brand arranges assistance; coverage, fees, exclusions, and replacement terms depend on the purchased plan.

• Residential systems warranty

  Systems Plans

  Plan options focused on residential systems such as heating, cooling, plumbing, and electrical equipment. They are intended to assist with covered system breakdowns, subject to the limits and terms of each contract.

• Appliance warranty

  Appliance Plans

  Contract coverage focused on common household appliances such as refrigerators, washers, dryers, and ranges. When an eligible failure occurs, AHS generally arranges service through its network; repair or replacement depends on the contract and equipment condition.

1. 1American Home Shield official websiteahs.com
2. 2American Home Shield company informationahs.com
3. 3Frontdoor, Inc. investor relationsinvestors.frontdoorhome.com
4. 4Frontdoor, Inc. Form 10-K filingssec.gov