Amazon Locker
Amazon's self-service parcel pickup locker service.
Last updated August 25, 2026
Overview
Amazon Locker is a self-service parcel pickup service operated by Amazon. For eligible orders, customers can select a nearby Locker as the delivery address and retrieve the parcel after delivery using a pickup code, barcode, or another Amazon-provided verification method. The service is intended for customers who cannot conveniently receive packages at home, lack a secure delivery location, or prefer to collect orders while commuting. Lockers are placed in locations such as retail stores, transport hubs, and other accessible facilities. Available locations, holding periods, and order eligibility vary by country, city, and individual site. Amazon Locker is part of Amazon's last-mile delivery network rather than an independent carrier.
History
Amazon Locker is Amazon's self-service pickup infrastructure for eligible e-commerce orders. Under the model, a parcel is delivered to a designated locker, and the customer retrieves it at the location after receiving a pickup notification and completing code or identity verification. The service extends delivery beyond residential addresses to shared commercial or public locations, reducing the need for customers to wait at home and offering an alternative secure delivery point in some residential settings. As Amazon has operated delivery networks in different countries, the locations, locker formats, holding periods, and eligibility rules have varied by local operation. Reliable material available here is insufficient to confirm a complete founding timeline, expansion chronology, or scale by market.
Products and positioning
Amazon Locker
Amazon's self-service parcel pickup service. Eligible orders can be delivered to a designated Locker, where customers collect parcels using a code or barcode provided in the pickup notification. It is positioned as a more flexible alternative delivery point, with availability determined by the local site and order conditions.
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