Aircall

Aircall is an AI-powered customer communications platform that brings together intelligent voice agents, automated workflows, and adaptive real-time coaching. It offers a modern phone system with native integrations to CRM, help desk, and business tools, a shared inbox workspace, and support for calls, SMS, and messaging in one platform. According to its About page, Aircall was created in Paris in 2014 and reached 10 years in 2024, with $226 million in venture funding, 23,000+ customers, presence in 110+ countries, and 600 team members.

Aircall was created in Paris in 2014, reaching its first 100 customers worldwide. In 2015, its founders attended the 500 Startups accelerator program in San Francisco. In 2016, it raised an $8M Series A led by Balderton Capital, FundersClub, and FjLabs. In 2017, it opened the NYC office and grew from 30 to 100 employees. In 2018, it raised a $29M Series B with Draper Esprit, NextWorld Capital, and Newfund. In 2019, its team grew beyond 200 employees across Paris and New York. In 2020, it raised a $65M Series C with DTCP, SwissCom, and Adam Street. In 2021, it hired 260 new employees, opened 3 offices (Sydney, Madrid, London), and raised a $120 million Series D. In 2022, it exceeded $100 million in ARR, reached Centaur status, and opened a Berlin office. In 2023, it appointed a new CEO, Scott Chancellor. In 2024, it celebrated 10 years of Aircall and opened a new office in San Francisco.

Intuitive, AI-powered platform bringing together intelligent voice agents, automated workflows, and adaptive real-time coaching at scale.

• AI Assist

  AI Assist supports your team before, during, and after the call, with live transcription, playbooks, live prompts, and AI Quality.

• AI Agents

  AI Agents answer instantly and provide 24/7 customer coverage.

1. 1AI-Powered Customer Communications Platform for SMBs & Enterprise | Aircallaircall.io
2. 2About us | Aircallaircall.io
3. 3Unlock AI-Powered Conversation Intelligence for Sales & Support | Aircallaircall.io
4. 4Aircall Solution Partner Directory | Aircallaircall.io
5. 5Aircall Announces Strategic North American Partnership with BrainSellprnewswire.com
6. 6Aircall Announces Strategic Partnership with Converged Network Services Group (CNSG)prweb.com
7. 7Aircall Announces Strategic Partnership with Telecom Consulting Group (TCG)prweb.com
8. 8Aircall Launches UK Office, Following 100% YoY Customer Growthfinanznachrichten.de
9. 9Aircall raises US$120 million in funding round | iTWireitwire.com
10. 10BrainSell Launches Aircall Plugin for SugarCRMprnewswire.com