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Accurx

A UK health technology company providing patient communication and care-coordination software for the NHS and other healthcare organisations.

Last updated August 26, 2026

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Overview

Accurx is a UK health technology company that develops digital communication tools for healthcare organisations, clinicians and patients. Its software is intended to make workflows such as appointment-related communication, pre- and post-consultation messaging, information sharing and coordination between services easier to manage. The company primarily serves organisations within the UK National Health Service, including general practices, hospitals and other healthcare providers, and has achieved significant adoption in UK primary care. Its products support activities such as sending patients messages and links, allowing patients to submit or receive information digitally, and enabling healthcare professionals to coordinate communications across services. Accurx is principally an institutional healthcare software brand rather than a consumer medical brand. Public accounts commonly associate the company’s creation with co-founder and chief executive Jacob Haddad. Reliable public information about its international operations, financial performance and ownership structure is limited, so those areas are not expanded here.

History

Accurx was established in the UK during the 2010s with the aim of using software to improve communication between healthcare organisations and patients. Its early focus was on practical communication problems in British healthcare, including pressure on telephone-based services, difficulty reaching patients and limited efficiency in passing information between different care settings. The company subsequently developed digital communication tools for NHS organisations, allowing healthcare staff to send patients messages, links and guidance, while also supporting the digital exchange of relevant information. As adoption in UK primary care expanded, Accurx’s positioning developed from a patient-messaging tool into an institutional software platform covering patient communication, care coordination and related workflows. Its product portfolio includes services such as Accurx Chain and Accurx Florey, which support communication between healthcare services and digital interaction between patients and providers. Reliable public material is concentrated on the company’s product positioning, NHS use and management. Detailed information on individual funding rounds, revenue, valuation, ownership changes and overseas expansion is limited and is therefore not added here without verification.

Products and positioning

A medical communication and digital collaboration platform for the NHS and other healthcare providers, emphasizing improved clinician-patient communication, reduced administrative burden, and support for digitalization of healthcare processes.

  • Healthcare collaboration and communication software

    Accurx Chain

    A digital communication tool for healthcare organisations and professionals that supports information exchange and coordination between care teams or services. It is positioned to reduce reliance on phone, paper and fragmented communication processes in patient-related workflows.

  • Digital patient communication

    Accurx Florey

    Accurx’s digital patient-interaction product, used by healthcare organisations to send information to patients, collect responses and support communications connected with care workflows. It is designed for provider-led communication rather than standalone consumer healthcare use.

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