Acústica Médica
Portuguese hearing-care chain operating the Audika hearing-aid retail network in Portugal.
Last updated September 26, 2026
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Overview
Acústica Médica is a Portuguese hearing-care company that operates the Audika hearing-aid retail network in Portugal. It presents itself as a specialist in personalised hearing care, running a nationwide chain of more than 100 hearing centres and serving a customer base described on its own site as over 130,000 satisfied clients. The business is built around free hearing assessments, the fitting and sale of advanced digital hearing aids from multiple award-winning brands, and a lifelong aftercare programme that includes cleaning, servicing, adjustments, batteries and annual check-ups at no additional cost. The company's commercial identity in Portugal is closely tied to the Audika brand, which it uses for its centres, website and customer communications. Its product offer centres on the latest generation of digital hearing aids, including the Oticon Reveal™ platform, which it promotes with a 30-day free trial. Alongside the devices, Acústica Médica sells a service experience: a 30-day adaptation period, a 30-day money-back guarantee, a 60-day exchange policy, and lifetime technical assistance. Acústica Médica is part of the international Audika group and is affiliated with Hidden Hearing, both of which sit within the Demant hearing-healthcare group. Its own communications reference a 120-year history as part of that wider organisation. The Portuguese operation is positioned as a specialist retailer and service provider rather than a manufacturer, acting as the local face of a global hearing-aid technology portfolio.
History
Acústica Médica is a Portuguese medical chain focused on hearing issues, operating in Portugal under the Audika brand. Its own corporate communications describe it as part of a group with 120 years of history, referring to the wider Demant hearing-healthcare organisation. The Portuguese operation has grown into a nationwide network of more than 100 hearing centres, serving what it describes as over 130,000 satisfied clients. The company's development in Portugal has been tied to the international Audika network, a hearing-aid retail brand within the Demant group. Acústica Médica is also affiliated with Hidden Hearing, another hearing-care chain associated with the same group. Through these affiliations, the Portuguese business has access to advanced hearing-aid technology, including the Oticon Reveal™ platform, which it markets with a 30-day free trial. Acústica Médica's model combines retail of hearing aids with clinical services. Its centres offer free hearing assessments with real-ear measurement and immediate results, performed by authorised hearing-care specialists who receive continuous training. The company has built its proposition around personalised care, a broad choice of digital hearing aids from multiple award-winning brands, and a structured aftercare programme. That aftercare programme includes a 30-day adaptation period, a 30-day money-back guarantee, a 60-day exchange policy, free cleaning, servicing, adjustments and batteries, plus annual check-ups and ongoing follow-up. The company presents hearing care as a journey rather than a one-off purchase, and positions its service model as a differentiator in the Portuguese market.
Acústica Médica operates as a Portuguese hearing-care chain affiliated with Hidden Hearing.
The company grows its Audika-branded network to more than 100 hearing centres in Portugal.
Acústica Médica reports serving over 130,000 satisfied clients.
The company promotes the Oticon Reveal™ hearing-aid platform with a 30-day free trial.
Products and positioning
Specialist in personalised hearing care, combining advanced hearing-aid technology with a personal approach and free lifelong aftercare.
Oticon Reveal™ hearing aids
Advanced digital hearing aids featuring Dual AI technology, all-day battery life and seamless connectivity.
Free hearing assessment
No-obligation hearing test with real-ear measurement and immediate results.
Aftercare programme
Lifelong free services including cleaning, servicing, adjustments, batteries and annual check-ups.
Sources5 sources
- 1Audika: Avaliação auditiva e aparelhos auditivosaudika.pt
- 2Sobre a Audika (Acústica Médica) - Especialistas em audiçãoaudika.pt
- 3Programa de acompanhamento Audika - Serviços de acompanhamento grátisaudika.pt
- 4Audiologistas habilitados - Audiologistas - Especialistas de aparelhos auditivosaudika.pt
- 5Acústica Médica - Wikidatawikidata.org
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