Sykes Enterprises, Inc. (stylized as SYKES) was an American multinational business process outsourcing provider headquartered in Tampa, Florida. The company provided business process outsourcing (BPO) services, IT consulting, and IT-enabled services, such as technical support and customer service.
In 2021, Sitel Group acquired Sykes for $2.2 billion.[3] In March 2023, Sitel and Sykes fully merged to form Foundever.
History
Sykes was founded in 1977 by John H. Sykes in Charlotte, North Carolina, to provide engineering and design services to large corporations.[4] Companies such as IBM, AT&T, and Texas Instruments were among Sykes' first clients.