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7-Eleven/Controversies

7-Eleven controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 20197-Eleven Fuel app customer data exposure

  1. 2019

    7-Eleven Fuel app customer data exposure

    Issue disclosure

    In 2019, a fault in the 7-Eleven Fuel app allowed customers to view other users' personal details. 7-Eleven took the app offline for maintenance, later restored it, and said the matter was under investigation. The incident was reported as a data exposure affecting users of the fuel application.

    Company response

    • Remediation — 7-Eleven

      The issue has been resolved, and the 7-Eleven Fuel App is now online for all customers.

    • Investigation — 7-Eleven

      We are continuing to investigate

    Source excerpt

    • The popular petrol-buying app run by 7-Eleven has suffered a data breach that allowed customers to view the names, email addresses, mobile numbers and dates of birth of other users.
    • The 7-Eleven fuel app, which the company said this week has been downloaded two million times, was taken offline for a matter of hours on Thursday after a customer alerted the company to the fact that he was able to access the personal information of several other customers via the app.
    • The issue has been resolved, and the 7-Eleven Fuel App is now online for all customers.
    Source