Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2025
Over 24,000 Complaints of 'Lowballing After Delivery' and Notification for Improper Collection of Personal Information
Aihuishou has received a large number of consumer complaints that online valuations are high, while offline inspection sharply lowers the price for reasons such as scratches and defects ('lowballing after delivery'), causing trade-in subsidies to become invalid; Black Cat Complaints has over 24,000 entries; in 2026 it was also notified by cybersecurity authorities for illegally collecting personal information. No penalty for the price cutting has been seen; it was notified and ordered to rectify.
2021
Aihuishou App Removed for Collecting Personal Information Beyond Scope and Failing to Complete Rectification
IT Home reported that the MIIT organized the removal of 106 apps that had not completed rectification, and Aihuishou's Xiaomi App Store version 5.8.3 was listed for collecting personal information beyond scope. Aihuishou responded that it is rectifying that version and reapplying for listing. Progress: MIIT removal notice, company response of rectification. Subject involved: Aihuishou App.