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Mercedes-Benz China Investment Co., Ltd./Controversies

Mercedes-Benz China Investment Co., Ltd. controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019Xi'an new car oil leak and financial service fee dispute trigger rights-protection uproar

  1. 2019

    Xi'an new car oil leak and financial service fee dispute trigger rights-protection uproar

    In April 2019, a female Mercedes-Benz owner in Xi'an sought redress at a dealership over issues including an engine oil leak in her new car, vehicle return or exchange, and a financial service fee, drawing widespread public attention. Mercedes-Benz arranged an investigation, and regulators interviewed the company and urged it to handle the matter. This entry distinguishes dealer conduct from the brand's investigation and does not present related false personal allegations against the owner as fact.

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