Ostad TV (TV Repair at Home)

Ostad TV (Persian: استاد تی وی), also presented under the descriptive service name "TV Repair at Home" (تعمیر تلویزیون در منزل), is an Iranian television repair service brand operating in Tehran. Its official website positions the business as a specialist in on-site, at-home repair of modern flat-panel televisions, covering LED, LCD, OLED and plasma technologies. Rather than requiring customers to transport heavy and fragile televisions to a workshop, the brand's core proposition is dispatching a technician to the customer's home to carry out diagnosis and repair in place. The company states that it has been active in the television repair industry for more than 30 years, and that it works on major international television brands including Samsung, LG and Sony. Its service menu includes fault diagnosis at the customer's home, mainboard repair and replacement, power-supply circuit repair, backlight repair or replacement, and general technical troubleshooting. The brand emphasizes transparency in pricing, the use of quality replacement parts, and a guarantee on the authenticity of parts installed on site. Ostad TV markets itself around convenience and risk reduction. It argues that a large share of customer concern relates not only to repair cost but also to the cost and risk of moving a television, including the possibility of panel breakage during transport. By sending a specialist technician to the home, the brand says it reduces both cost and time for customers. It also advertises round-the-clock service availability, fast dispatch, and warranty coverage on repairs — with the homepage citing a six-month unconditional guarantee, while the about page describes a 30-day service warranty and a one-month repair guarantee. The brand operates primarily as an online service platform and dispatch system for at-home technicians in Tehran, with content marketing that includes educational articles and area-specific service pages such as east Tehran and west Tehran. It also states that it buys broken televisions from customers. Its audience is the Tehran metropolitan market, and its positioning is that of a specialized, convenience-oriented alternative to conventional carry-in repair shops.

Ostad TV presents itself as a long-established specialist in television repair in Tehran. According to its official about page, the business began operating around 30 years ago and has accumulated experience in the specialized repair of various television types, including Samsung, LG and Sony sets. The brand says it has invited specialists with many years of experience in the field to collaborate, in order to serve customers better. The company describes its development as driven by an analysis of customer behavior. It concluded that a high percentage of customer concerns, beyond the cost of repair itself, related to the cost of transporting the television and the damage — such as panel breakage — that can occur during transport. This insight shaped the brand's model: instead of a conventional carry-in workshop, Ostad TV dispatches a specialized technician to the customer's location to perform diagnosis and repair at home. The brand states that this reduces customer costs and saves time. Another customer concern identified by the company was the authenticity of replacement parts, with some customers reportedly preferring to buy a new television rather than repair an old one. In response, Ostad TV introduced a guarantee of the authenticity of replacement parts installed on site. The brand also emphasizes transparency in announcing costs, the use of quality parts, round-the-clock service, and customer support. Ostad TV operates as an online system for dispatching technicians to customer locations, and it markets its services through a website that includes educational articles and geographically targeted service pages, such as for east Tehran and west Tehran. It also advertises related services, including buying broken televisions from customers. The brand's stated warranty terms have been presented in different forms across its pages — a six-month unconditional guarantee on the homepage and a 30-day service warranty with a one-month repair guarantee on the about page — indicating an evolving or tiered warranty policy. As of the available evidence, the brand remains active in the Tehran market.

• Ostad TV states it began operating in the television repair industry around 30 years ago.

• The brand adopts an at-home, on-site repair model based on analysis of customer concerns about transport cost and damage.

• Ostad TV introduces a guarantee of authenticity for replacement parts installed on site.

• The brand operates an online dispatch system and publishes area-specific service pages for Tehran.

Specialized, convenience-oriented at-home television repair service for the Tehran market, emphasizing fast dispatch, on-site repair, transparent pricing and warranty coverage.

• At-home TV diagnosis and repair

  Technician dispatched to the customer's home to diagnose and repair television faults on site.

• Mainboard repair and replacement

  Repair or replacement of the television mainboard.

• Power supply circuit repair

  Repair of faults in the television power supply circuit.

• Backlight repair and replacement

  Repair or replacement of television backlight components.

• Broken TV buying service

  The brand states it buys broken televisions from customers.

1. 1نمایندگی تعمیر تلویزیون در منزل تهران | استاد تی ویostadtv.com
2. 2معرفی استاد تی ویostadtv.com
3. 3تعمیر تلویزیون در منزلwikidata.org