Zomato controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
Back to profile5 entries
2020
Kumar Vishwas sues Zomato and Radio City over alleged poem use in advertisement
Lawsuit filed
Poet Kumar Vishwas filed a suit against Zomato Media Pvt. Ltd. and Radio City, alleging that a Zomato promotional advertisement used and modified lines from his copyrighted poem. The source describes the matter as pending and reports the defendants' argument that the alleged use was trivial and did not violate his rights; it does not establish a final determination.
Source excerpt
The Defendant in their written statement have argued that the theory of de-minimum is applicable in the present case and that the violation complained of is trivial and insignificant and are merely common words stringed together and thus not amounting to any violation and as such no harm or prejudice has been caused to the Plaintiff.
The matter is currently sub-judice before the Commercial Court of the Hon'ble Delhi High Court and was last listed on 17th March 2020 but the same was deferred because of the unexpected suspension of judicial proceedings due to the coronavirus (COVID-19) pandemic.
Dr. Kumar Vishwas has filed a suit against Zomato Media Pvt. Ltd. and Radio City for alleged infringement of his famous copyrighted poem "Koi Dewana Kehta hai" in its promotional advertisement and for running and broadcasting the ad jingle on Radio City and various Radio channels in the National Capital Region.
2019
Zomato fined over mosquito breeding at Chennai office
Fine or penalty
In 2019, the Greater Chennai Corporation fined Zomato Rs 1 lakh after its Chennai office was found to have stagnant water in unused delivery bags that could serve as a mosquito breeding source. Zomato acknowledged the fault and said it would pay the fine and clean the premises. The penalty followed the discovery of the stagnant water in the unused bags at the office.
Company response
Remediation — Zomato
They’ve also promised to make the premises clean
Source excerpt
They have accepted their fault and duly acknowledged to pay the fine. They’ve also promised to make the premises clean,
Greater Chennai Corporation (GCC) on Friday fined food delivery giant Zomato after the company's office was found to be a breeding ground for mosquitoes.
2019
Zomato responds after delivery partner is arrested in murder case
Company response
After a Zomato delivery partner was arrested in connection with the murder of Kamlesh Tiwari, Zomato said it had zero tolerance for anyone breaking the law and would support the authorities. The article also reports that users questioned the company and sought safety assurances.
Company response
Investigation — Zomato
Our internal investigations have revealed that the said person had been on-boarded onto the Zomato platform on August 17, 2019, in Surat.
Clarification — Zomato
A Zomato spokesperson said Pathan had on-boarded onto Zomato platform on August 17, 2019, in Surat after "a background check" including review of his Aadhaar card, driving license, PAN card, and past court records, by an independent agency.
Source excerpt
With one of its delivery boys being arrested in connection with murder of Hindu group leader Kamlesh Tiwari, online food ordering platform Zomato on Wednesday said it has zero tolerance for anyone breaking the law and the guilty should be dealt with swiftly.
Users questioned Zomato, which had a couple of months back publicly shamed a bigot customer refusing delivery by a Muslim rider, for the role of its employee in the murder of Hindu Samaj Party leader. They sought safety assurance from the company.
We have pledged our complete support to the concerned authorities and will readily assist them in the investigation,
2017
Reported theft of user records
HackRead reported that more than 17 million Zomato user records, including email addresses and password hashes, had been stolen. Zomato stated that payment and credit-card information was not taken. The reported hacker removed the data from the dark web after Zomato agreed to create a bug-bounty program.
2015
Website vulnerability exposes user information
A security researcher exploited a vulnerability in Zomato’s website and accessed information associated with approximately 62.5 million users, including telephone numbers, email addresses and Instagram-linked private-photo data. Zomato said it corrected the issue within 48 hours.