争议事件

品牌回应

• 澄清 — Zara

  “We condemn these comments that do not reflect our core values of respect for one another, and we regret the offence that they have caused.

来源摘录

• “We condemn these comments that do not reflect our core values of respect for one another, and we regret the offence that they have caused.

• “Zara does not accept any lack of respect to any culture, religion, country, race or belief. Zara is a diverse company and we shall never tolerate discrimination of any kind,” reads a statement from a company spokesperson sent to CNN on Wednesday.

• The posts sparked online calls for disciplinary action against Perilman and a boycott of Zara.

品牌回应

• 调查 — Zara

  “As soon as this situation was brought to our attention, we opened an internal investigation to address it properly.

• 澄清 — Zara

  From what we know through our research, her immediate and spontaneous apology was accepted and so the misunderstanding was clarified and closed on Wednesday,'' one email read.

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• Perilman has since deleted her Instagram account amid the backlash and widespread calls for a formal apology from herself and the company, which has also been condemned for not explicitly condemning her remarks.

• Some of Perilman's messages to Harshash have been decried online as Islamophobic.

• “As soon as this situation was brought to our attention, we opened an internal investigation to address it properly. From what we know through our research, her immediate and spontaneous apology was accepted and so the misunderstanding was clarified and closed on Wednesday,'' one email read.

来源摘录

• This year’s “naughty” brands are Zara, Jay Jays, Just Jeans, Lorna Jane, Myer and Peter Alexander, which Oxfam says are failing to be transparent about whether or not their garment workers are paid a living wage.

品牌回应

• 退款或补偿 — Zara

  Zara agreed to pay Medina $30,000 in emotional distress damages

• 整改 — Zara

  and to institute restorative justice measures to help prevent future discrimination in its stores.

来源摘录

• The international clothing retailer Zara has reached a settlement with a non-binary transgender shopper who allegedly experienced multiple examples of discrimination in their New York city stores.

• Zara agreed to pay Medina $30,000 in emotional distress damages and to institute restorative justice measures to help prevent future discrimination in its stores.

• The international clothing retailer Zara reached a $30,000 settlement with a nonbinary transgender customer who reported experiencing discrimination in its New York City stores on multiple occasions.