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YTL Communications controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2021

    YES smartphone catches fire during online class

    Safety incident

    In June 2021, a teacher told Malaysiakini that a subsidised smartphone provided to her nine-year-old nephew caught fire during an online class in Malaysia. No one was injured in the reported incident. YTL Communications, the provider of the device, said it would investigate the reported incident. The report did not specify the cause of the fire or any further outcome of the investigation.

    Company response

    • Investigation — YTL Communications

      we will investigate the matter fully

    Source excerpt

    • Kindergarten teacher Suryani Abd Ghani told Malaysiakini that she witnessed a subsidised phone provided to her nine-year-old nephew under the Jaringan Prihatin initiative catching fire during an online class.
    • No one was injured but they were rattled by the dangerous incident.
    • YTL Communications has pledged to investigate the reported incident of a YES smartphone which caught fire when a nine-year-old kid used the mobile device for an online class yesterday morning.