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XPeng controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2026

    XPeng included in China's recall over hidden door handles

    Recall announced

    China's State Administration for Market Regulation announced the country's largest automotive recall, covering 4.3 million vehicles from nine brands, over hidden door handles that may be difficult to open in an emergency. The remedy is installation of high-visibility warning labels and software updates to automatically lower windows after a crash. Chinese-made Tesla vehicles accounted for 2.98 million of the recalled cars; other affected brands include Xpeng, Xiaomi, Geely (Zeekr and Lynk & Co), Leapmotor, Chery, BAIC, Dongfeng and FAW Group (Hongqi).

    Company response

    • Recall — State Administration for Market Regulation

      China’s State Administration for Market Regulation (SAMR) announced last week (August 21, 2026) the largest automotive recall in the country’s history over hidden door handles that may be difficult to open in an emergency.

    Source excerpt

    • According to report by and Channel News Asia, 4.3 million vehicles from nine brands are involved in the recall, with the remedy being the installation of high-visibility warning labels as well as software updates to automatically lower windows after a crash.
    • “In extreme situations such as severe collisions causing the vehicle’s low-voltage system to fail, (the handles) may affect passengers’ ability to quickly open car doors for escape and rescue operations outside the vehicle,” SAMR said in a statement.
    • Chinese-made Tesla vehicles accounted for the majority of that combined total, with 2.98 million cars involved in the recall. Other brands with affected vehicles include Xpeng, Xiaomi, Geely (for Zeekr and Lynk & Co models), Leapmotor, Chery, BAIC, Dongfeng and FAW Group (for Hongqi models).
  2. 2026

    XPeng included in China's largest-ever car recall campaign over emergency door handles

    Recall announced

    On August 21, 2026, eleven carmakers including Tesla and Xiaomi launched software updates and vehicle recalls in China in the country's largest-ever automotive recall campaign, addressing concerns that emergency mechanical door release handles may be difficult to locate or operate during emergencies. Tesla will recall 2.98 million imported and China-made Model 3, Model Y, Model S and Model X vehicles from September 25, with a remedy of warning labels and an OTA update that automatically lowers vehicle windows after a collision.

    Stated objective. 消除安全隐患

    Company response

    • Recall — Tesla

    • Remediation — Tesla

      Tesla’s remedy includes warning labels and an OTA update that automatically lowers vehicle windows after a collision.
    • Recall — Xiaomi

    • Remediation — Tesla

    Source excerpt

    • Eleven carmakers, including Tesla and Xiaomi, launched software updates and vehicle recalls on Friday (Aug 21), the companies said, in China’s largest-ever automotive recall campaign, as regulators tighten scrutiny of emergency door-release systems in electric vehicles (EVs).
    • At least six car brands, including Tesla, Xiaomi, Leapmotor, Xpeng, Zeekr and Lynk & Co, announced their largest recalls on record on Aug 21, according to their filings to SAMR.
    • eight other automakers filed recalls with China's market regulator on the same day for the identical interior-release problem, including Leapmotor, Chery, Dongfeng, BAIC BluePark and FAW
  3. 2023

    Procurement Head Li Feng Suspended Amid Internal Anti-Corruption Investigation

    In October 2023, XPeng confirmed that Li Feng, head of its procurement department, had been suspended, saying it was a normal anti-corruption action and that the company hoped to rectify its procurement management. The cited reports recorded the internal investigation and suspension but did not confirm a criminal conviction.

  4. 2021

    Shanghai Sales Store Fined 100,000 Yuan for Collecting Facial Information Without Consent

    In 2021, Shanghai XPeng Motors Sales Service Co., Ltd. was fined 100,000 yuan by the Xuhui District market regulation authorities for collecting facial information in stores without consumers' consent and without informing them of the purpose. The system collected and uploaded 431,623 photos within half a year. XPeng apologized, accepted the penalty, and said the data had been deleted; the incident is limited to the stores listed in the penalty.

  5. 2021

    Shanghai Xpeng sales company fined over facial-image collection

    Fine or penalty

    Shanghai Xpeng Automobile Sales Service Co. was fined 100,000 yuan by the Xuhui District Market Supervision Administration. The stated grounds were that it installed 22 facial-recognition cameras in its stores and collected and uploaded 431,623 face images from January through June.

    Company response

    • Apology — Xpeng

      我司对因此事件给公众和客户造成的困扰深表歉意。

    Source excerpt

    • 近日,上海小鹏汽车销售服务有限公司被徐汇区市场监督管理局罚款10万元。
    • 我司对因此事件给公众和客户造成的困扰深表歉意。
    • 处罚事由为,当事人购买具有人脸识别功能的摄像设备22台安装在旗下门店,今年1月至6月,共采集上传人脸照片431623张。
  6. 2021

    XPeng apologizes for facial data collection at Shanghai sales shops

    Company response

    XPeng apologized after reports that its Shanghai sales shops collected consumers’ facial recognition data without consent. The company said the data collection devices had been removed and the data collected by a third-party software supplier had been deleted; it also said it had never leaked or illegally used consumers’ personal information.

    Company response

    • Apology — XPeng Inc.

      XPeng Inc. officially apologized on Tuesday for its Shanghai sales shops' illegal collection of human face photos
    • Remediation — XPeng Inc.

      the facial recognition data collected and analyzed by the third-party software supplier ulucu have already been deleted, the company said.
    • Denial — XPeng Inc.

      XPeng emphasized that it has never leaked or illegally used consumers' personal information.

    Source excerpt

    • XPeng emphasized that it has never leaked or illegally used consumers' personal information.
    • Shanghai (Gasgoo)- XPeng Inc. officially apologized on Tuesday for its Shanghai sales shops' illegal collection of human face photos which raise the public's concerns about personal data security.
    • According to the report, XPeng's Shanghai sales shops collected a total of 431,623 human facial photos between Jan. and Jun. without receiving consumers' consent.
  7. 2021

    Shanghai Xiaopeng Motors Sales fined over facial-data collection

    Fine or penalty

    Shanghai market regulators fined Shanghai Xiaopeng Motors Sales RMB 100,000 and ordered it to correct violations after the company collected consumers’ facial-recognition data without their consent or notice. Xiaopeng Motors apologized and said the incident resulted from mistakenly purchasing and using a supplier’s product that violated relevant laws.

    Company response

    • Apology — 小鹏汽车

      12月14日,小鹏汽车公开致歉
    • Remediation — 上海小鹏汽车销售公司

      上海小鹏汽车销售公司已拆除门店内的人脸识别摄像设备,上传的人脸照片也已由第三方公司进行删除

    Source excerpt

    • 12月14日,小鹏汽车公开致歉,称事件系误采购并使用了违反了相关法律条款的第三方供应商的产品导致
    • 上海小鹏汽车销售公司在这7家门店安装人脸识别摄像设备,采集消费者面部识别数据,并未经得消费者同意,也无明示、告知消费者收集、使用目的。
    • 小鹏汽车旗下一家企业因违法采集43万余份消费者面部数据,近日被上海市场监管部门罚款10万元并责令改正。
  8. 2021

    XPeng responds to owner’s brake-failure complaint

    Company response

    After an owner protested outside an XPeng store with a banner alleging a brake accident and unresolved vehicle problems, XPeng said it was still learning the circumstances and would provide an update when there was progress.

    Company response

    • Investigation — 小鹏汽车

      还在了解前因后果
    • Ongoing disclosure — 小鹏汽车

    Source excerpt

    • 一位车主在小鹏汽车门店前维权,现场被一条白色条幅包围,条幅红黑色字体写着“小鹏汽车,刹车事故险丧命!一车毛病没人管!”
    • 对于该维权事件,小鹏汽车方面回应称:还在了解前因后果,有进展会第一时间发布。
    • 对于该图小鹏汽车汽车方面表示这是 4 月初发生在石家庄某4S店的旧闻,不属于刹车事故,同时已于车主沟通后达成和解。
  9. 2020

    Court denies Tesla's request for employee-related materials

    Ruling

    A U.S. federal judge denied Tesla's request to access jury materials related to a former Apple engineer and other materials sought in litigation involving Xpeng. The article reports that the judge characterized the requested materials as speculative and uncertain.

    Source excerpt

    • 联邦法官周三拒绝了这些要求,在一项公告中,美国地方法院法官文斯·贾布里亚(Vince Chhabria)表示,特斯拉的请求材料“具有投机性和不确定性”。
    • 据报道,前苹果工程师在加入小鹏汽车之前可能窃取了商业机密。
  10. 2020

    XPeng rejects Tesla’s demands in trade-secret case

    Company response

    XPeng said Tesla had made demands including access to all of its autonomous-driving source code, rejected those demands, and stated that it had found no indication that Tesla source code or trade secrets were transferred to XPeng. Tesla’s allegations concerning its former employee remained for the judge and jury to determine.

    Company response

    • Investigation — 小鹏汽车

      小鹏汽车表示,在获悉本案起诉当日,就聘请专业第三方进行法律取证调查,法政调查、分析没有迹象表明任何特斯拉的源代码,商业机密或受保护的机密信息被传输到小鹏汽车公司及其系统。
    • Clarification — 小鹏汽车

      小鹏汽车表示,特斯拉最新的各种需求和行动并没有改变这样的一个事实,即没有任何证据表明特斯拉的商业机密被泄露给了小鹏汽车。

    Source excerpt

    • 因此,小鹏汽车对其要求予以驳回,并发表严正声明如下:
    • 特斯拉对曹光稙所指控的行为是否违背美国法律,将由此案法官和陪审团判断。
    • 但至今没有任何证据显示,小鹏汽车有滥用商业机密或其他不当行为。
  11. 2019

    Short-Term G3 Replacement and Differences in Pricing and Benefits Trigger Collective Rights Protection by Existing Owners

    In July 2019, adjustments to the XPeng G3's facelift range, pricing, and other terms sparked dissatisfaction and concentrated rights protection by users who had purchased the vehicle earlier. He Xiaopeng apologized, and the company subsequently adjusted compensation arrangements for existing owners, offering options of points or a value-preserving trade-in after a certain period. This entry concerns product refresh communication and a consumer rights dispute.