Xibei Catering Group controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2025
Controversy over the definition of pre-prepared dishes, central-kitchen processes, and menu disclosure
In September 2025, after Luo Yonghao questioned whether Xibei's dishes were pre-prepared and criticized their prices, the brand and he argued publicly; opening its kitchens to the public further fueled discussion of central-kitchen processes and consumer right to know. Xibei subsequently apologized and changed how several dishes are prepared. The current definition differs from consumers' everyday understanding, so it cannot by itself be used to conclude that all dishes are illegal.
2020
Xibei responds to menu price increases
Company response
Xibei apologized for increasing prices on takeaway and dine-in dishes, saying the move was not suitable at the moment. The article also reports that it lowered prices back to pre-pandemic levels.
Company response
Apology — Xibei
Jia apologized for the price increases, noting that the move is not suitable at the moment.
Remediation — Xibei
Chinese chain restaurant Xibei, which was exposed to having raised menu prices amid the COVID-19 pandemic, apologized and lowered prices back to pre-pandemic levels
Source excerpt
Chinese chain restaurant Xibei, which was exposed to having raised menu prices amid the COVID-19 pandemic, apologized and lowered prices back to pre-pandemic levels after the move sparked heated discussion among consumers.