Wyze Labs controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2024
Home-security customers shown another user's home
Approximately 13,000 Wyze home-security customers were reportedly shown images or views associated with someone else's home. The incident led Wyze to describe additional security-engineering, testing, verification, and compliance measures.
2023
Cross-account feeds displayed in web viewer
Some users reported seeing camera feeds belonging to other accounts in Wyze's web viewer. A Wyze spokesperson attributed the problem to web caching.
2022
WyzeCam v1 security vulnerability
Bitdefender reported that Wyze had discontinued the WyzeCam v1 in connection with a vulnerability reported to the company three years earlier. Reference material states that Wyze did not make a public announcement about the vulnerability.
2021
Wyze sues Xiaomi and Roborock over robotic vacuum patent
Lawsuit filed
Wyze Labs sued Xiaomi and Roborock in federal court, seeking to invalidate their 2019 patent for an autonomous cleaning device. The dispute concerns an Amazon listing for Wyze’s robotic vacuum.
Stated objective. Invalidate the patent
Source excerpt
Smart-home device company Wyze Labs is suing Chinese consumer electronics giant Xiaomi and robot vacuum maker Roborock in federal court Seattle, seeking to invalidate their 2019 patent for “an autonomous cleaning device.”
The company says in its July 15 complaint that it received a notice from Amazon on June 7 saying that the holder of U.S. Patent Number 10,271,699, “Autonomous cleaning device and wind path structure of same,” was asserting infringement by Wyze.
2019
Server exposure affecting customer information
Wyze acknowledged that a server leak exposed information associated with approximately 2.4 million customers. The company logged users out of their accounts and required reauthentication.
2019
Wyze discloses customer data exposure
Issue disclosure
Wyze disclosed that information in some non-production databases was mistakenly made public from December 4 through December 26, 2019, and accessed by an unauthorized party. The exposed information included customer and device details; the source says 2.4 million customers were affected.
Source excerpt
On December 26th, we discovered information in some of our non-production databases was mistakenly made public between December 4th - December 26th. During this time, the databases were accessed by an unauthorized party.
Wyze widely announced the breach to users today.
2.4 million Wyze customers have had data publicly exposed including user name, email, wifi details, Alexa information and more.