Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2007
Financial distress, vessel disrepair, and unpaid crews
Reports during the company’s final operating period described serious financial difficulties, unpaid crew members, vessels in poor condition, and passengers who complained of being stranded or experiencing disrupted travel.
2007
Unrefunded prepaid cruise fares
Customers whose scheduled cruises were canceled reportedly did not receive refunds for prepaid fares. Numerous complaints were submitted to the Florida Department of Agriculture and Consumer Services after the shutdown.
1998
Loss of S/V Fantome during Hurricane Mitch
S/V Fantome was caught in Hurricane Mitch and foundered off the coast of Honduras. All 31 crew members aboard died. The event became the most serious maritime disaster associated with the company.