Controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2026
WestJet and the Boeing 737 MAX software glitch notification
Issue disclosure
WestJet is reported to have been the first party to notify Boeing about a software glitch affecting the 737 MAX, which the FAA cleared, according to a memo cited in Reuters reporting. The event concerns communication between the airline and the aircraft manufacturer regarding the software issue. The reporting states that the glitch was cleared by the FAA and that WestJet was first to bring it to Boeing's attention. This note is based on a single memo referenced in media coverage and does not include further details about the nature of the glitch, the timing of the notification, or any additional outcomes.
A memo indicates that WestJet was the first to notify Boeing about a software glitch on the 737 MAX that was cleared by the FAA, according to Reuters reporting.
Source excerpt
WestJet first told Boeing about 737 MAX software glitch cleared by FAA, memo says
2004
Air Canada industrial-espionage litigation
Air Canada alleged that WestJet personnel accessed confidential information through a private website to gain competitive intelligence. In 2006, WestJet admitted the allegations and agreed to pay Air Canada's legal and investigation costs and make charitable donations in both airlines' names.