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Welsh Water controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2024

    Leakage and per-capita consumption data-reporting enforcement case

    Ofwat concluded that Welsh Water had misreported data relating to leakage and per-capita consumption performance commitments for several years. The regulator also identified weaknesses involving management resources, planning and internal controls. Ofwat imposed a nominal penalty in light of undertakings that included customer redress valued at £39.4 million.