争议事件

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• 澄清 — Wells Fargo

  “Though the OCC’s issuance of new orders is disappointing,” Wells Fargo CEO Charlie Scharf said in a memo to the bank's employees, “our risk and control-related work spans multiple areas, and we should not lose sight of the progress we are making.”

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• The OCC's order requires the bank to take broad and comprehensive corrective actions to improve the execution, risk management, and oversight of the bank's loss mitigation program.

• The Office of the Comptroller of the Currency also placed new restrictions on business practices in the scandal-plagued bank’s mortgage division.

• Wells Fargo has been fined $250 million by the Office of the Comptroller of the Currency or OCC for unsafe or unsound practices related to deficiencies in the bank's home lending loss mitigation program and violations of the 2018 Compliance Consent Order.

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• The Financial Industry Regulatory Authority Inc. has censured Wells Fargo Clearing Services and Wells Fargo Advisors Financial Network, and fined them $2.25 million for violating several books-and-records retention requirements.

• Two Wells Fargo broker-dealers agreed to jointly pay a $2.25 million fine to settle charges levied by the Financial Industry Regulatory Authority (FINRA) regarding a failure to store approximately 13 million customer records in the proper format over a 17-year span.

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• Wells Fargo & Company WFC has entered into a deal with the U.S. Department of Justice and the Securities and Exchange Commission ("SEC") in order to settle a fake account openings scandal that proved to be a major setback for the company since its breakout.

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• Wells Fargo was hit with a $3 billion fine Friday by federal authorities outraged by the millions of fake accounts created at the troubled bank over many years.

• The settlement with the Justice Department and Securities and Exchange Commission, years in the making, resolves Wells Fargo's criminal and civil liabilities for the fake-accounts scandal that erupted nearly four years ago.

• As part of the deal, Wells Fargo admitted that between 2002 and 2016, it falsified bank records, harmed the credit ratings of customers, unlawfully misused their personal information and wrongfully collected millions of dollars in fees and interest.

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• The settlement with the Justice Department and Securities and Exchange Commission, years in the making, resolves Wells Fargo's criminal and civil liabilities for the fake-accounts scandal that erupted nearly four years ago.

• As part of the deal, Wells Fargo admitted that between 2002 and 2016, it falsified bank records, harmed the credit ratings of customers, unlawfully misused their personal information and wrongfully collected millions of dollars in fees and interest.

• Wells Fargo was hit with a $3 billion fine Friday by federal authorities outraged by the millions of fake accounts created at the troubled bank over many years.

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• 道歉 — Wells Fargo

  “We sincerely apologize to any customer who received a forbearance and did not expressly request one, and are actively working to assist each customer who may have been negatively affected,”

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• In a proposed class-action lawsuit filed with the U.S. District Court for the Northern District of California, borrower Pamela Delpara claimed that Wells Fargo put customers’ mortgages into forbearance regardless of whether that was actually requested, Law360 reported.

• That allegedly resulted in damage to borrowers’ credit reports.

• The allegations in the complaint have not been tested, and no court has made any findings or rulings on the merits.

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• 道歉 — Wells Fargo

  I apologize for making an insensitive comment reflecting my own unconscious bias

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• A Wells Fargo spokesperson referred Business Insider to a statement Scharf made on Wednesday in a company-wide memo that was also posted to the bank's website: "I apologize for making an insensitive comment reflecting my own unconscious bias," Scharf said.

• The report also detailed a negative internal response from some employees. "While it might sound like an excuse, the unfortunate reality is that there is a very limited pool of black talent to recruit from," Scharf said in the June memo, seen by Reuters and confirmed by Wells Fargo. Lawmakers including Rep. Alexandria Ocasio-Cortez and Sen. Elizabeth Warren, both known for critical views of the financial-services industry, lambasted his remarks.

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• 道歉 — Wells Fargo

  Wells Fargo & Co Chief Executive Officer Charles Scharf apologized on Wednesday for “making an insensitive comment reflecting my own unconscious bias,”

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• Scharf’s earlier remarks were widely criticized after the Reuters report was published on Tuesday.

• The comments and similar statements made in a Zoom meeting, reported by Reuters, led to an intense backlash in Washington and on social media.

• Wells Fargo & Co Chief Executive Officer Charles Scharf apologized on Wednesday for “making an insensitive comment reflecting my own unconscious bias,” as the bank sought to quell a row over his references to a shortage of talent among minority groups.

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• 整改 — Wells Fargo

  Wells Fargo said in a statement that it will no longer sell "single-inverse ETFs" in its "full-service brokerage" but that customers could still buy them from other providers.

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• The Securities and Exchange Commission ordered Wells Fargo to pay a $35 million fine for selling complex exchange-traded funds that were unsuitable for the retirement savers who bought them, the agency announced Thursday.

• Wells Fargo neither admitted nor denied the SEC’s charges.

• Wells Fargo will pay a $35 million fine for improperly recommending risky investments to some of its clients, including senior citizens and retirees, the Securities and Exchange Commission said Thursday.