Walgreens controversies

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• Aaron Carter's estate has reached a settlement with Walgreens and another pharmacy.

• The singer's family settled wrongful death claims against the company and another pharmacy that filled Carter's prescriptions before his death in 2022

• Now, in October 2026, Carter’s family has reached a new settlement. This time, it’s with Walgreens and Santa Monica Medical Plaza Pharmacy.

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• “No notice was given to anyone,” the board alleges, adding that this not only inconvenienced customers but also caused delays in customers receiving their medications.

• Two Walgreens pharmacies in Iowa have been sanctioned by the state for negligence with regard to temporary closures and customer service.

• Each of the stores was fined $1,000 by the board and ordered to develop new policies that will supplement the existing policies the two stores allegedly ignored in 2025.

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• Pharmatech is suing for breach of contract, breach of the covenant of good faith and fair dealing, negligent misrepresentation, conversion, and accounts stated.

• The case is regarding a consignment sale contract that Pharmatech alleges has been breached materially.

• On Thursday a complaint was filed in the Southern District of California by Pharmatech, a pharmaceutical company specializing in the creation of home drug testing kits, against Walgreens, a pharmacy retailer.

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• On Friday, a lawsuit was removed to federal court by an ex-employee against Walgreens in the Jefferson Circuit Court of Kentucky. Plaintiff Cristie Robbins accuses Walgreens of violating the Family and Medical Leave Act (FMLA), violating the Kentucky Pregnant Workers Act, retaliation, and gender discrimination.

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• The patient suffered from a thromboembolism during the time period of the requested study while the manufacturer was aware of possible bad events, but had not yet been required to post a warning by the FDA.

• Last Friday, a case was removed from the Circuit Court of Cook County, Illinois to the Illinois Northern District of Illinois. The case was filed against Mylan Pharmaceuticals, Mylan Technologies, Inc. and Walgreen Co.

• The patient is suing for product liability, negligence, breach of warranty, and failure to warn.

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• Plaintiff Madelaine Esquibel is additionally claiming that they wrongfully terminated her, which she cites is a violation of public policy.

• Pharmacy giant Walgreen Co. (Walgreen’s) is being sued over allegations that they violated both the Fair Employment and Housing Act (FEHA) and the Pregnancy Disability Leave Law (PDLL).

• by Kendall Heebink July 13, 2021

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• On Thursday, Optinetix Inc. filed a suit against Walgreens Co. in the Eastern District of Texas. The plaintiff, a Israeli company that specializes in media messaging technology, claimed that the defendant knowingly infringed upon their patented technology by incorporating it in the Walgreens mobile app.

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• Attorney General Leslie Rutledge filed the lawsuit Monday in state court, accusing the chain of violating the state's deceptive trade practices law.

• Walgreens said it will vigorously defend itself against the lawsuit.

• The suit accuses the company of not doing enough to safeguard against suspicious orders being filled.

Company response

• Remediation — Walgreens

  O'Malley says Walgreens has since taken steps to re-verify its pharmacists across the country to ensure this doesn't happen again.

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• Walgreens has agreed to a $7.5 million settlement over a lawsuit filed by California authorities that alleged the company was employing a fake pharmacist.

• On top of the fine, the company will also be required to conduct annual audits and submit an annual compliance report.

• Prosecutors say Walgreens failed to verify she didn't have a license when the company promoted her from a pharmacy cashier to a pharmacy manager.

Company response

• Remediation — Walgreens

  Upon learning of the potential compromise of information, Walgreens promptly took steps to close out and re-enter impacted prescriptions in our system to prevent potential fraud regarding the original prescription.

• Remediation — Walgreens

  Impacted customers were offered one year of credit monitoring free of charge

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• In a breach notification letter dated July 24, Walgreens wrote: “Sometime between May 26 and June 5 2020, various groups of individuals broke into multiple Walgreens stores and forced entry into the secured pharmacy at select locations, including your preferred Walgreens.

• America's second-largest pharmaceutical chain contacted impacted customers in July to disclose the data breach.

• Sensitive information exposed in the spate of looting included customers' full name, address, date of birth/age, phone number, email address, balance rewards numbers and photo ID numbers.

Company response

• Denial — Walgreens

  Walgreens spokesman Phil Caruso said in an email that Walgreens “never manufactured or marketed opioids, and never sold opioids to the pain clinics, internet pharmacies and ‘pill mills’ that fueled the opioid crisis.”

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• The lawsuit filed by Attorney General Patrick Morrisey alleges violations of the state’s Consumer Credit and Protection Act and conduct that caused a public nuisance.

• The lawsuit was filed Wednesday in Putnam County Circuit Court.

Company response

• Investigation — Walgreens

  On January 15, officials said they first discovered an error in the Walgreens personal secure messaging features and launched an investigation.

• Remediation — Walgreens

  Upon discovery, Walgreens temporarily disabled message viewing to prevent continued exposure and “implemented a technical correction that resolved the issue.”

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• Walgreens announced on Friday that it inadvertently exposed the personal messages stored on its messaging app due to an internal error.

• They found a data compromise, which allowed personal messages stored on its database to be viewable by other customers.

• The investigation revealed that some health-related information was breached for a small percentage of its customers for nearly a week between January 9 and January 15, 2020.

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• Michigan has sued four companies over the deadly painkiller epidemic, becoming what state attorney general Dana Nessel said is the first state to sue major opioid distributors under a liability law that is typically used to go after drug dealers.

• Nessel said the four companies owe Michigan for increased costs related to law enforcement, drug rehabilitation, early childhood and special needs education and healthcare, including for infants born to opioid-dependent women.

• The companies “all used their licenses to distribute controlled substances in Michigan as a cover for what is essentially a criminal enterprise”, Nessel said during a news conference attended by governor Gretchen Whitmer and the state’s chief medical executive.