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Waldorf Astoria Shanghai on the Bund controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2018

    The Secret of the Cup Exposes Guest Room Hygiene Issues; Hotel Response and Regulatory Involvement

    In 2018, Hua Zong released undercover videos of guest room cleaning at multiple hotels, involving cross-contamination issues with towels and cups at the Waldorf Astoria Shanghai on the Bund, the Peninsula Beijing, and The PuLi Hotel and Spa in Shanghai, among others. The hotels involved responded and underwent regulatory inspections. The incident was limited to the specific hotels covered by the videos and inspections.

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