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Wahaca controversies

Controversies tied to this brand in public sources. A listing is not a finding of fault.

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  1. 2019

    Criticism over staff liability for unpaid bills

    Wahaca was criticised for making serving staff pay part of customer bills when diners left without paying. After social-media backlash, the company changed the policy.

  2. 2016

    Norovirus outbreak

    Wahaca restaurants, mainly in London and also including Manchester, were suspected as a source of a norovirus outbreak that reportedly left approximately 1,000 people ill. The group temporarily closed nine outlets and apologised to affected customers.