争议事件
以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。
返回词条共 5 条
2022
亚利桑那州欺骗性营销和解
亚利桑那州当局指控Vivint代表对Vivint服务做出虚假陈述,声称客户的现有安防公司正在被收购,并在未经同意的情况下延长合同。Vivint支付了40万美元的罚款和赔偿金。
2021
2021
2021
Vivint就信用报告相关指控同意支付2000万美元与FTC和解
和解
Vivint同意在与美国联邦贸易委员会的和解中支付2000万美元,相关指控称其销售代表欺诈性使用消费者信用报告及个人信息帮助客户取得融资。和解还要求实施员工培训和身份盗窃防范项目。该协议解决了上述指控,来源中未提及其他条款。
品牌回应
澄清 — Vivint
In a statement, Vivint characterized the credit information abuses as "historical" and said it had already begun implementing changes before the settlement announcement.
来源摘录
The sales representatives would also allegedly ask customers for the name of someone they knew who had better credit history, and then they would add that person as a co-signer to the account without their permission.
As part of the settlement, Vivint will also be required to implement employee training and an identity theft program.
Utah home security company Vivint Smart Home Inc. has agreed to pay $20 million as part of a settlement with the Federal Trade Commission after allegedly using credit reports fraudulently to help unqualified customers obtain financing for its products.
2018