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Vivint

争议事件

以下收录公开来源中与该品牌相关的争议事件。列出一条并不表示过错已经证实。

返回词条共 5 条

  1. 2022

    亚利桑那州欺骗性营销和解

    亚利桑那州当局指控Vivint代表对Vivint服务做出虚假陈述,声称客户的现有安防公司正在被收购,并在未经同意的情况下延长合同。Vivint支付了40万美元的罚款和赔偿金。

  2. 2021

    联邦贸易委员会信用报告案件

    FTC指控Vivint销售代表在处理未通过信用检查的客户时未经同意使用他人姓名和身份,相关债务后来被出售给收债机构。Vivint同意支付2000万美元罚款。

  3. 2021

    CPI Security客户招揽纠纷

    CPI Security指控Vivint代表使用欺骗性策略获取CPI客户,包括虚假声称Vivint已收购CPI。

  4. 2021

    Vivint就信用报告相关指控同意支付2000万美元与FTC和解

    和解

    Vivint同意在与美国联邦贸易委员会的和解中支付2000万美元,相关指控称其销售代表欺诈性使用消费者信用报告及个人信息帮助客户取得融资。和解还要求实施员工培训和身份盗窃防范项目。该协议解决了上述指控,来源中未提及其他条款。

    品牌回应

    • 澄清 — Vivint

      In a statement, Vivint characterized the credit information abuses as "historical" and said it had already begun implementing changes before the settlement announcement.

    来源摘录

    • The sales representatives would also allegedly ask customers for the name of someone they knew who had better credit history, and then they would add that person as a co-signer to the account without their permission.
    • As part of the settlement, Vivint will also be required to implement employee training and an identity theft program.
    • Utah home security company Vivint Smart Home Inc. has agreed to pay $20 million as part of a settlement with the Federal Trade Commission after allegedly using credit reports fraudulently to help unqualified customers obtain financing for its products.
  5. 2018

    ADT就客户招揽达成和解

    ADT同意与Vivint达成1000万美元和解,此前有指控称ADT代理商误导近1000名客户签约服务。