Verisure controversies
Controversies tied to this brand in public sources. A listing is not a finding of fault.
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2019
Norwegian market-sharing investigation
Norwegian authorities alleged that Verisure and Sector Alarm coordinated not to sell residential alarm services to each other’s customers and shared customer information. The authority later confirmed a NOK 766 million fine against Verisure in 2020.
2019
Consumer criticism of Italian advertising
Italy’s consumer association criticized advertising for allegedly failing to make VAT treatment and subscription pricing sufficiently clear. Verisure responded that VAT treatment could vary and that customers received an estimate before purchase.
2015
Dutch court challenge to doorstep selling
The Amsterdam District Court ruled that the direct canvassing model involving alarm systems and associated multiyear subscriptions was unlawful toward consumers in the circumstances under review.
Spanish criticism of sales and advertising practices
Spanish consumer organization Facua criticized and reported sanctions concerning alleged fear-based advertising, contract clauses and the effectiveness of alarm systems. Reference material also describes an earlier sales incident involving fabricated flight information.